Senior Associate, Commercial Lines

China Taiping Insurance (Singapore) Pte Ltd; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

China Taiping Insurance (Singapore) Pte Ltd is seeking a detail-oriented policy administrator to process New, Renewal, and Endorsement policies and to ensure documentation accuracy. You will interact with intermediaries and customers at the front desk, supporting the department and providing timely feedback to leadership.

The role requires a Diploma or higher, familiarity with Microsoft Word and Excel, and strong communication and customer-service skills to thrive in a fast-paced environment.

Qualifications

• Diploma holder or above.
• GI/general insurance experience preferred.
• Proficient with MS Word and Excel.

Responsibilities

• Mainly process policies including New & Renewal Policies & Endorsement.
• Ensure policy documentation is processed timely and accurately.
• Liaise with intermediaries on outstanding matters pertaining to issuance of policies/endorsements.
• Service customers at the front desk on a roster basis.
• Provide feedback to Head of Department on matters related to the department.
• Perform other duties as assigned by the Company / HOD.

Skills

Communication skills

Customer service

Education

Diploma or above

Tools

Microsoft Word

Excel

Job description

Job Responsibilities

• Mainly process policies including New & Renewal Policies & Endorsement
• Ensure policy documentation is processed timely and accurately
• Ensure all proper documentation procedures are adhered to according to our underwriting guidelines
• Liaise and follow up with the intermediaries on any outstanding matters pertaining to the issuance of policies and/or endorsements.
• Service customers at the front desk on a roster basis
• Provide feedback to the Head of Department on matters that relates to the department.
• Any other jobs assigned by the Company / HOD

Requirements

• Min Diploma holder and above
• Relevant experience in GI preferred
• Familiar with Microsoft word, excel etc.
• Good communication skills and pleasant disposition
• Able to work in fast paced environment