Senior Assistant Manager / Assistant Manager, Student Administration

Nanyang Technological University; Singapore; Presencial; SGD 70 000 - 90 000; Tempo integral

Resumo da oferta

NTU Singapore’s College of Computing and Data Science seeks a Senior Assistant Manager / Assistant Manager to lead outreach and recruitment of scholars and to ensure smooth administration of the signature scholar programme.

You will coordinate courses, exams, placements, scholarships, and communications with NTU, partner universities, and students, delivering data‑driven reports and supporting scholars throughout their academic journey.

Qualificações

• A degree holder with a minimum of 5 years of relevant experience, preferably in a higher‑education institution
• Demonstrated ability to build a process or programme from scratch with minimal supervision
• Good interpersonal skills and stakeholder centric
• Independent, highly analytical, proactive and a team player
• Experience with outreach, admissions, mentorship or industry‑partnership coordination is an advantage
• Able to utilize and leverage on software tools to optimise business processes
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Efficient user of MS‑Excel and macros
• Highly organized with good time management skills
• Adaptable to changes quickly
• Able to work in a highly demanding and fast‑paced environment
• Tactful and able to demonstrate empathy whenever necessary
• Comfortable being a primary executional resource while also mentoring a junior colleague

Responsabilidades

• Course Administration, Timetabling and Registration
• Oversee course registration and ensure that the process has been conducted in accordance to the university’s and college’s policies, guidelines and deadlines
• Check and ensure that all students have successfully registered for their required course after the course registration exercise
• Oversee exam matters, ensuring compliance with university policies
• Manage the coordination of class timetable, modules allocation to students to ensure optimal learning
• Oversee, facilitate and ensure timely and relevant placement of students for the internship and the exchange programmes
• Administer and ensure fair distribution of teaching assignments for academic faculty, teaching assistants and postgraduates for undergraduate courses offered in the semester
• Liaise with faculty members, undergraduate coordinators of other schools and central administration in the planning of examination schedules and ensuring no clashes
• Ensure all examination matters are administered in line with the university’s policies
• Manage pre‑exam preparation and post‑exam processing which includes exam scheduling, post exam processing (marks checking and processing, checking of reports, exam result appeals, special consideration, academic awards and graduation matters)
• Coordinate and facilitate the examination results appeal and review process and update student(s) timely on the decision
• Work with the Academic Planning Team to achieve program objectives
• Perform completeness checks on the submission of proposals by faculty for new programmes and curriculum change
• Manage the running of Masterclass courses, including the partnership and liaison with External Professors, Industry Partners and stakeholders
• Implement and update procedures for overseas learning programs
• Provide academic and administrative advisory support services to students including responding to and management of student emergencies locally and in overseas
• Assist with study abroad applications and related administrative tasks
• Handle communication between NTU, partner universities, and students
• Manage admission and scholarship applications, including shortlisting and program offers
• Collaborate with Scholarship and Campus Housing for scholarship benefits and housing
• Ensure proper governance of scholarship processes
• Administer student orientation and graduation processes
• Design and run outreach events and information sessions to build and grow the applicant pipeline for each cohort
• Work with the college’s Publicity and Communications team to produce publicity collaterals and recruitment content
• Build and continuously run the application, interview and selection workflow with the team lead, directing the team on operational tasks and providing data and reporting to refine selection criteria year on year
• Organise workshops, mentorship sessions and networking opportunities with industry professionals to build scholars' career readiness
• Set up and oversee scholarship disbursement processes (tuition, stipend, travel grant, computer allowance), teaching claims, and record‑keeping systems, against the team’s budget, and other financial matters
• Prepare progress reports, audit statements, and budget statements
• Prepare and maintain reports and statistical information
• Timely reporting of deviations to current policy requirements and guidelines and propose/initiate rectification actions
• Review and recommend opportunities for process alignment or enhancement for the college’s Undergraduate Department using university wide policies and guidelines as a reference

Conhecimentos

Interpersonal skills

Stakeholder management

Analytical thinking

MS Office

Excel/macros

Time management

Adaptability

Team player

Mentoring

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Young and research-intensive, Nanyang Technological University, Singapore (NTU Singapore) is ranked among the world’s top universities. NTU’s College of Computing and Data Science (CCDS) is a leading college that is known for its excellent curriculum, outstanding and impactful research, and world-renowned faculty. A hot bed of cutting-edge technology and groundbreaking research, the College aims to groom the next generation of leaders, thinkers, and innovators to thrive in the digital age. Located in the heart of Asia, NTU’s College of Computing and Data Science is an ‘exciting place to learn and grow’. We welcome you to join our community of faculty, students and alumni who are shaping the future of AI, Data Science and Computing. The signature undergraduate scholar programme is committed to identifying and developing exceptional young talent, combining a rigorous, curated curriculum with one‑on‑one mentorship, global exposure, and comprehensive financial support. The College is seeking for a candidate to be part of the signature scholar programme administrative team. The Senior Assistant Manager / Assistant Manager plays a critical role in outreaching and recruitment of students, ensuring the smooth administration and operational excellence of the programme, and providing comprehensive support to the scholars throughout their academic journey.

Job Responsibilities

• Course Administration, Timetabling and Registration
• Oversee course registration and ensure that the process has been conducted in accordance to the university’s and college’s policies, guidelines and deadlines
• Check and ensure that all students have successfully registered for their required course after the course registration exercise
• Oversee exam matters, ensuring compliance with university policies
• Manage the coordination of class timetable, modules allocation to students to ensure optimal learning
• Oversee, facilitate and ensure timely and relevant placement of students for the internship and the exchange programmes
• Administer and ensure fair distribution of teaching assignments for academic faculty, teaching assistants and postgraduates for undergraduate courses offered in the semester
• Liaise with faculty members, undergraduate coordinators of other schools and central administration in the planning of examination schedules and ensuring no clashes
• Ensure all examination matters are administered in line with the university’s policies
• Manage pre‑exam preparation and post‑exam processing which includes exam scheduling, post exam processing (marks checking and processing, checking of reports, exam result appeals, special consideration, academic awards and graduation matters)
• Coordinate and facilitate the examination results appeal and review process and update student(s) timely on the decision
• Work with the Academic Planning Team to achieve program objectives
• Perform completeness checks on the submission of proposals by faculty for new programmes and curriculum change
• Manage the running of Masterclass courses, including the partnership and liaison with External Professors, Industry Partners and stakeholders
• Implement and update procedures for overseas learning programs
• Provide academic and administrative advisory support services to students including responding to and management of student emergencies locally and in overseas
• Assist with study abroad applications and related administrative tasks
• Handle communication between NTU, partner universities, and students
• Manage admission and scholarship applications, including shortlisting and program offers
• Collaborate with Scholarship and Campus Housing for scholarship benefits and housing
• Ensure proper governance of scholarship processes
• Administer student orientation and graduation processes
• Design and run outreach events and information sessions to build and grow the applicant pipeline for each cohort
• Work with the college’s Publicity and Communications team to produce publicity collaterals and recruitment content
• Build and continuously run the application, interview and selection workflow with the team lead, directing the team on operational tasks and providing data and reporting to refine selection criteria year on year
• Organise workshops, mentorship sessions and networking opportunities with industry professionals to build scholars' career readiness
• Set up and oversee scholarship disbursement processes (tuition, stipend, travel grant, computer allowance), teaching claims, and record‑keeping systems, against the team’s budget, and other financial matters
• Prepare progress reports, audit statements, and budget statements
• Prepare and maintain reports and statistical information
• Timely reporting of deviations to current policy requirements and guidelines and propose/initiate rectification actions
• Review and recommend opportunities for process alignment or enhancement for the college’s Undergraduate Department using university wide policies and guidelines as a reference

Job Requirements

• A degree holder with a minimum of 5 years of relevant experience, preferably in a higher‑education institution
• Demonstrated ability to build a process or programme from scratch with minimal supervision
• Good interpersonal skills and stakeholder centric
• Independent, highly analytical, proactive and a team player
• Experience with outreach, admissions, mentorship or industry‑partnership coordination is an advantage
• Able to utilize and leverage on software tools to optimise business processes
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Efficient user of MS‑Excel and macros
• Highly organized with good time management skills
• Adaptable to changes quickly
• Able to work in a highly demanding and fast‑paced environment
• Tactful and able to demonstrate empathy whenever necessary
• Comfortable being a primary executional resource while also mentoring a junior colleague

Hiring Institution

NTU A research‑intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in the Engineering, Business, Science, Humanities, Arts, & Social Sciences, and Graduate colleges. It also has a medical school, the Lee Kong Chian School of Medicine, established jointly with Imperial College London. NTU is also home to world‑class autonomous institutes – the National Institute of Education, S Rajaratnam School of International Studies, Earth Observatory of Singapore, and Singapore Centre for Environmental Life Sciences Engineering – and various leading research centres such as the Nanyang Environment & Water Research Institute (NEWRI) and Energy Research Institute @ NTU (ERI@N). Ranked amongst the world’s top universities by QS, NTU has also been named the world’s top young university for the past seven years. The University’s main campus is frequently listed among the Top 15 most beautiful university campuses in the world and has 57 Green Mark‑certified (equivalent to LEED‑certified) buildings, of which 95% are certified Green Mark Platinum. Apart from its main campus, NTU also has a campus in Novena, Singapore’s healthcare district. Under the NTU Smart Campus vision, the University harnesses the power of digital technology and tech‑enabled solutions to support better learning and living experiences, the discovery of new knowledge, and the sustainability of resources. For more information, visit www.ntu.edu.sg About NIE About RSIS About LKCMedicine About NTUItive

We regret that only shortlisted candidates will be notified.