Senior Assistant Manager

NHG Health; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

NHG Health Centre in Singapore seeks a Senior Assistant Manager to lead strategic planning, centre operations and budgeting within NHG Health Centre, aligned with national Healthier SG goals.

You will coordinate with Product Managers and Engineers on NGEMR and NBS system enhancements, manage stakeholders and supervise staff performance while driving key projects and timely delivery.

Qualifications

• Recognised degree in Business Administration, Life Sciences, Public Health, Finance, Accounting or related discipline.
• At least 3 to 5 years of relevant working experience.
• Practical knowledge in healthcare operations and public health systems such as NGEMR and NBS is an added advantage.
• Excellent spoken and written communication, interpersonal and coordination skills.
• Proficient in Microsoft Excel, Word and PowerPoint.

Responsibilities

• Support the Assistant Director in business planning, operational planning and implementation of strategic initiatives within NHG Health Centre.
• Take charge of assigned centre services and operational tasks with frontline staff to meet targets.
• Drive strategic budget planning and resource allocation to support efficient centre operations.
• Coordinate with Product Managers and Engineers on NGEMR and billing (NBS) system enhancements and maintenance.
• Build trust, strengthen relationships and manage stakeholders to support the delivery of responsibilities.
• Foster harmonious teamwork among colleagues and external partners.
• Provide secretariat support for Population Health Campus, Community Health, and related meetings and training.
• Oversee, supervise and appraise performance of subordinates and support their development.
• Lead and undertake other specific projects or tasks as assigned.

Job description

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NHG Population Health, part of NHG Health, is committed to improving the health and wellbeing of 1.5 million residents in Central and North Singapore. Our work goes beyond hospitals, into neighbourhoods, schools and workplaces, by bringing care closer to where people live.

Through our three Missions – Population Health, Community Health and Primary Care — we partner hospitals, polyclinics, general practitioners, and community organisations to provide integrated, person-centred care across all life stages.

B. JOB PURPOSE (ROLE and DEPARTMENT SUMMARY)

The Senior Assistant Manager, NHG Health Centre, supports the strategic and financial planning, project management and centre operations of NHG Health Centre, which provides preventive health services aligned with national strategies such as Healthier SG. The role supports the Assistant Director in developing department and division strategies, preparing financial plans, managing daily centre operations, facilitating discussions and coordinating resources and stakeholders. The role also oversees implementation against approved milestones, budgets and timelines, in compliance with directions from NHG leadership.

C. KEY RESPONSIBILITIES

• Support the Assistant Director in the business planning, operational planning and implementation of strategic initiatives within NHG Health Centre.
• Take charge of assigned centre services and operational tasks, working with frontline staff to meet agreed targets.
• Drive strategic budget planning and resource allocation to support efficient centre operations and sustainable service delivery.
• Coordinate with Product Managers and Engineers on system enhancements and maintenance for electronic medical records (NGEMR) and billing (NBS).
• Build trust, strengthen relationships and manage stakeholders to support the effective delivery of responsibilities.
• Build and maintain harmonious working relationships and effective teamwork among colleagues and external stakeholders.
• Provide secretariat support for Population Health Campus, Community Health, and department-related meetings and training sessions, including scheduling and coordination, preparation of meeting materials, minute-taking, circulation of agendas, reports and approved minutes, and follow-up on agreed action items.
• Oversee, supervise and appraise the performance of subordinates, where applicable, and support their development through the course of work.
• Lead and undertake other specific projects or tasks as assigned.

D. KEY REQUIREMENTS

Qualifications

Recognised degree in Business Administration, Life Sciences, Public Health, Finance, Accounting or a related discipline.

Experience

At least 3 to 5 years of relevant working experience.

Practical knowledge and experience in healthcare, centre or clinic operations, and public healthcare systems such as NGEMR and NBS would be an added advantage.

Special Attributes and Knowledge

Excellent spoken and written communication, interpersonal and coordination skills.

Resourceful and able to work in ambiguous situations with a positive, proactive and can-do attitude.

Able to multitask, manage concurrent priorities and meet specified timelines.

Strong project management, administrative, critical-thinking and problem-solving capabilities.

Able to work independently and collaboratively in a fast-paced, dynamic environment.

Proficient in Microsoft Excel, Word and PowerPoint.