Assistant Manager

National Healthcare Group Polyclinics; Singapore; On-site; SGD 45,000 - 71,000; Full time

Job summary

NHG Polyclinics is seeking a Senior Executive / Assistant Manager to support the Clinical Services department in planning and implementing clinical programmes for older adults across NHG Polyclinics in Singapore.

You will drive service improvement, programme expansion and strategic initiatives in eldercare and population health, coordinating with clinic teams and stakeholders to ensure successful rollout and evaluation.

Qualifications

• Possess report writing and project organisation skills.
• IT savvy, with competency in using Microsoft Office applications.
• Good interpersonal and communication skills.
• Flexible, adaptable, self‑starter, pro‑active and a team player.
• Constant learner.

Responsibilities

• Coordinate the planning and implementation of clinical programmes for older adults and related eldercare initiatives.
• Engage and collaborate with clinic teams, doctors, nurses, and operations to roll out programmes.
• Prepare management papers, reports and funding proposals; monitor KPIs.
• Provide secretariat support for meetings and track action items.
• Support work planning, budgeting and departmental initiatives.

Skills

Project management

Report writing

Analytical thinking

Interpersonal skills

Communication

Self-motivation

Education

Bachelor's degree in Life/Biological Science

Tools

Microsoft Office

Job description

ABOUT COMPANY

NHG Polyclinics is the primary care arm of NHG Health, the regional health manager for 1.5 million residents in Central and North Singapore. NHG Polyclinics provides a comprehensive range of health services for the family, from treatment for acute medical conditions, management of chronic diseases, women and children health services, allied health to dental care. The focus of NHG Polyclinics’ care is on health promotion and disease prevention, early and accurate diagnosis, disease management through family physician led team-based care as well as enhancing the capability of Family Medicine through research and teaching.

JOB PURPOSE (ROLE and DEPARTMENT SUMMARY)

The Senior Executive / Assistant Manager supports the Clinical Services department in the planning and implementation of clinical programmes for older adults across NHG Polyclinics. The role includes programme management, stakeholder coordination and administrative support to drive service improvement, programme expansion and strategic initiatives in eldercare and population health in the Central Health region.

KEY RESPONSIBILITIES

Principal responsibilities

Provide programme management and administrative support to the Clinical Services Department in the following capacities:

Programme Management

• Coordinate the planning and implementation of clinical programmes, with respect to those pertaining to older adults, such as eldercare in NHGP, which include linking up with partnering institutions
• Engage and collaborate with relevant stakeholders (e.g. clinic teams – doctors, nurses, operations) in managing the roll‑out and scaling up of clinical programmes across all polyclinics
• Coordinate the development and review of management papers, reports and funding proposals
• Monitor, analyse and evaluate data of key performance indicators (e.g. recruitment number, patient outcomes) for the programmes
• Present programme and evaluation updates to Clinical Services Department, Senior Management and any other relevant stakeholders

Administrative Duties

• Draft, review and revise documents for cross‑functional policies in Clinical Services Department
• Coordinate stakeholder consultation, approval processes and implementation of policies and procedures.
• Workplan and Budget Preparation
• Monitor programme budgets and expenditure.
• Support annual work planning, departmental initiatives and strategic planning exercises.
• Cross‑functional Administrative Duties
• Provide secretariat support for departmental and programme meetings, including the tracking and follow‑up of action items.
• Support departmental initiatives, projects and administrative functions as assigned by the Reporting Officer.

Secondary responsibilities

• Perform any other project duties and responsibilities assigned by the Director, Deputy Directors/Assistant Director/FP‑Senior Consultant/Consultant and Managers of Clinical Services, where appropriate.

KEY REQUIREMENTS

QUALIFICATIONS

:

Bachelor’s degree in any discipline, preferably Life or Biological Science.

EXPERIENCE

:

Preferably with about 1-2 years of work experience in project management, operations and administrative work

SPECIAL ATTRIBUTES AND KNOWLEDGE

:

• Possess report writing and project organisation skills, with the ability to think analytically and solve problems effectively
• IT savvy, with competency in using Microsoft Office applications
• Good interpersonal and communication skills
• Flexible, adaptable, self‑starter/self‑motivator, pro‑active and a passionate team player who is able to work independently under pressure
• Constant learner

PROFESSIONAL LICENSE (if any)

:

NIL