Senior Applications & Incident Management Engineer

ST Engineering; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

ST Engineering seeks a seasoned leader to oversee incident and problem management for enterprise applications in Singapore. You will drive maintenance, performance monitoring, and changes with a focus on minimizing user disruption.

Lead a team of application support specialists, collaborate with senior management and development teams, and align IT initiatives with business objectives while ensuring regulatory compliance and security.

Qualifications

• Strong understanding of software development lifecycles and application architecture.
• Certification in AWS, Azure or Google Cloud Platform.
• Java technology stack experience (Springboot, Apache Tomcat).
• Knowledge with Svelte, GraphQL, Go and Docker is a plus.
• 5 years of experience supporting and maintaining cloud application solutions.

Responsibilities

• Managing and coordinating the team responsible for resolving application-related issues and providing user support.
• Investigating, diagnosing, and resolving application incidents and problems with root-cause analysis.
• Overseeing maintenance and updates of applications including patches and upgrades.
• Monitoring application performance, availability and reliability, and implementing optimizations.
• Managing changes to applications including planning, testing, and deploying updates.
• Communicating with stakeholders about status, issues and planned changes.
• Budget management for application maintenance and support and mentoring a team of specialists.
• Contributing to long-term strategy for application maintenance and development.

Skills

Cloud platforms

Java stack

Docker

Svelte

GraphQL

Go

Tools

Springboot

Apache Tomcat

Job description

ST Engineering seeks a seasoned leader to oversee incident and problem management for enterprise applications in Singapore. You will drive maintenance, performance monitoring, and changes with a focus on minimizing user disruption.

Lead a team of application support specialists, collaborate with senior management and development teams, and align IT initiatives with business objectives while ensuring regulatory compliance and security.