Senior Application Production Engineer

WE-PLUS PTE. LTD.; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

WE-PLUS PTE. LTD. is seeking a Senior Application Production Engineer in Singapore to ensure operational stability and delivery of e/mBanking applications and APIs. You will run RUN/MCO activities, diagnose incidents, and execute releases across Linux and Windows environments.

You will collaborate with engineering leads and cross-functional teams, contribute to stability improvements, and participate in on-call rotations to maintain service continuity. Fluency in English is required.

Qualifications

• Bachelor's degree in IT or related field required.
• 6–8 years of relevant work experience.
• Strong experience in application production support, RUN, or MCO environments.
• Proficient with Apache, Tomcat, Docker, and API-based landscapes.
• Experience with deployment and release tools such as XL Deploy, XL Release, and Jenkins.
• Solid Linux knowledge; Windows knowledge is also required.
• Ability to diagnose production incidents and work across multiple teams.

Responsibilities

• Perform incident diagnosis and coordinate technical resolution with relevant teams.
• Execute deployments, releases, and configuration changes using XL Deploy, XL Release, and CI/CD tools.
• Support application runtimes across Linux and Windows environments.
• Contribute to production stability, operational improvement, and release readiness.
• Work with development leads and other support teams to resolve cross-functional issues.
• Participate in on-call rotation to ensure service continuity during incidents.
• Maintain technical documentation and operational procedures.

Skills

Troubleshooting

Production support

Cross-team collaboration

Linux

Windows

CI/CD

Monitoring/observability

English communication

Education

Bachelor's Degree in Information Technology or related fields

Tools

XL Deploy

XL Release

Jenkins

Docker

Tomcat

Apache

Job description

Role Summary

Our client is seeking a Senior Application Production Engineer to ensure the operational stability, support, and deployment of e/mBanking applications and related APIs. The role is focused on RUN / MCO activities, incident diagnosis, application support, and release execution across multiple environments and technologies.

Main Responsibilities

• Perform incident diagnosis and coordinate technical resolution with relevant teams.
• Execute deployments, releases, and configuration changes using XL Deploy, XL Release, and CI/CD tools.
• Support application runtimes across Linux and Windows environments.
• Contribute to production stability, operational improvement, and release readiness.
• Work closely with development technical leads and other support teams to resolve cross-functional issues.
• Participate in the on-call rotation and ensure service continuity during operational events.
• Maintain technical documentation and operational procedures.

Qualifications & Experience

• Bachelor's Degree in Information Technology or related fields.
• At least 6-8 years of relevant work experience.
• Strong experience in application production support, RUN, or MCO environments.
• Good knowledge of Apache, Tomcat, Docker, and API-based application landscapes.
• Experience with deployment and release tools such as XL Deploy, XL Release, and Jenkins or equivalent.
• Solid knowledge of Linux environments; Windows knowledge is also required.
• Strong troubleshooting skills and ability to diagnose production incidents in complex environments.
• Ability to work across multiple technologies and teams in a support-oriented role.
• Fluent in English in order to effectively communicate with English-speaking stakeholders.

Nice to Have:

• Exposure to private cloud or Azure environments.
• Basic scripting or automation skills (Bash, Python, PowerShell).
• Experience with monitoring or observability tools.
• Knowledge of application migration or transformation contexts.