Senior Alumni Engagement Manager

Nanyang Technological University Singapore; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Nanyang Technological University’s College of Engineering is seeking an Assistant Manager/Senior Assistant Manager, Alumni Engagement to plan and deliver alumni programmes, events and communications. You will collaborate with the five Schools, the Office of Alumni Engagement (OAE) and other University stakeholders to strengthen lifelong relationships between alumni and the College.

The role emphasizes coordinating programmes, building relationships with alumni and volunteers, managing events,

Qualifications

• Bachelor’s degree from a recognised university.
• 3–5 years of relevant experience in alumni relations, stakeholder engagement, events management, partnerships, marketing, communications or related fields.
• Strong stakeholder management and interpersonal skills, with the ability to build positive relationships with alumni and internal stakeholders.
• Excellent organisational and project management skills, with the ability to manage multiple activities and deadlines.
• Strong written and verbal communication skills.
• Experience in event management, alumni engagement or higher education would be an advantage.
• Proficiency in both English and Chinese is required as the role regularly communicates with English-speaking and Chinese-speaking stakeholders.

Responsibilities

• Plan, coordinate and deliver alumni engagement programmes, networking sessions and community-building activities that strengthen alumni affinity with the College.
• Support initiatives that encourage alumni participation in mentoring, student engagement and other College activities.
• Identify opportunities to enhance alumni engagement across different alumni segments.
• Develop and maintain positive relationships with alumni, alumni volunteers and alumni leaders.
• Serve as a key point of contact for alumni enquiries and engagement opportunities.
• Support alumni involvement in College programmes and initiatives through regular outreach and engagement.
• Work closely with the five Schools, the Office of Alumni Engagement (OAE) and other University stakeholders to coordinate and deliver alumni engagement initiatives.
• Support Schools in the implementation of alumni activities and events.
• Facilitate collaboration between alumni, faculty, students and industry partners where appropriate.
• Support the development and dissemination of alumni communications through email, social media and digital platforms.
• Maintain alumni communication calendars and engagement campaigns.
• Promote alumni programmes, events and success stories to enhance outreach, participation and alumni awareness.
• Support the planning and execution of the College’s alumni event portfolio, including reunions, homecoming activities, networking events, speaker sessions and alumni gatherings.
• Manage event administration, registration, vendor coordination and post-event follow-up.
• Monitor event participation and support efforts to enhance attendee experience and satisfaction.
• Maintain accurate alumni records and engagement data within the University’s alumni systems.
• Monitor participation trends and prepare reports on alumni activities and outcomes.
• Collect and analyse feedback from alumni programmes and events, and recommend improvements to enhance future engagement initiatives.
• Support procurement, budgeting, payment processing and record-keeping for alumni engagement activities.
• Ensure compliance with University policies, processes and documentation requirements.
• Assist with reporting and administrative matters to support the effective delivery of alumni engagement activities.

Skills

Stakeholder management

Interpersonal skills

Organisational skills

Project management

Written communication

Verbal communication

Event management

Marketing/communications

Education

Bachelor’s degree

Job description

Nanyang Technological University’s College of Engineering is seeking an Assistant Manager/Senior Assistant Manager, Alumni Engagement to plan and deliver alumni programmes, events and communications. You will collaborate with the five Schools, the Office of Alumni Engagement (OAE) and other University stakeholders to strengthen lifelong relationships between alumni and the College.

The role emphasizes coordinating programmes, building relationships with alumni and volunteers, managing events,