Assistant Manager/ Senior Assistant Manager, Alumni Engagement

Nanyang Technological University; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Nanyang Technological University (NTU) Singapore is seeking an Assistant Manager/Senior Assistant Manager, Alumni Engagement to plan and deliver alumni initiatives across the College of Engineering. You will coordinate events, communications, and engagement programmes to foster lifelong alumni relationships with the College.

Reporting to the Assistant Director, Advancement, you will work with the five Schools, the Office of Alumni Engagement and university stakeholders to strengthen alumni

Qualifications

• A bachelor's degree from a recognised university.
• 3–5 years in alumni relations, stakeholder engagement, events management or related fields.
• Strong stakeholder management and interpersonal skills.
• Excellent organisational and time management abilities.
• Strong written and verbal communication skills.
• Proficiency in English and Chinese.

Responsibilities

• Plan, coordinate and deliver alumni engagement programmes and events.
• Build and maintain relationships with alumni and volunteers.
• Collaborate with Schools, OAE and university stakeholders.
• Develop and disseminate alumni communications via email and social media.
• Coordinate events including reunions, homecomings, speaker sessions.
• Maintain alumni records and prepare activity reports.
• Assist with procurement, budgeting and compliance for activities.

Skills

Stakeholder mgmt

Interpersonal skills

Organizational skills

Project management

Communication skills

English/Chinese bilingual

Education

Bachelor's degree

Job description

Nanyang Technological University's College of Engineering brings together five Schools under a single College Office that sets standards and directs delivery across the College. The Assistant Manager/ Senior Assistant Manager, Alumni Engagement supports the planning and delivery of alumni engagement initiatives for the College. Reporting to the Assistant Director, Advancement, the role focuses on strengthening alumni connections through events, communications and engagement programmes that foster lifelong relationships between alumni and the College. Working closely with the five Schools, the Office of Alumni Engagement (OAE) and other University stakeholders, the incumbent serves as a key coordinator for College alumni activities and engagement efforts, contributing to the College's alumni engagement priorities within the University's alumni engagement framework.

Key Responsibilities:

1. Support Alumni Engagement Programmes and Activities Plan, coordinate and deliver alumni engagement programmes, networking sessions and community-building activities that strengthen alumni affinity with the College. Support initiatives that encourage alumni participation in mentoring, student engagement and other College activities. Identify opportunities to enhance alumni engagement across different alumni segments.
2. Build and Maintain Alumni Relationships Develop and maintain positive relationships with alumni, alumni volunteers and alumni leaders. Serve as a key point of contact for alumni enquiries and engagement opportunities. Support alumni involvement in College programmes and initiatives through regular outreach and engagement.
3. Partner with Schools and Stakeholders Work closely with the five Schools, the Office of Alumni Engagement (OAE) and other University stakeholders to coordinate and deliver alumni engagement initiatives. Support Schools in the implementation of alumni activities and events. Facilitate collaboration between alumni, faculty, students and industry partners where appropriate.
4. Manage Alumni Communications and Outreach Support the development and dissemination of alumni communications through email, social media and digital platforms. Maintain alumni communication calendars and engagement campaigns. Promote alumni programmes, events and success stories to enhance outreach, participation and alumni awareness.
5. Coordinate Alumni Events Support the planning and execution of the College's alumni event portfolio, including reunions, homecoming activities, networking events, speaker sessions and alumni gatherings. Manage event administration, registration, vendor coordination and post-event follow-up. Monitor event participation and support efforts to enhance attendee experience and satisfaction.
6. Maintain Alumni Records, Reporting and Continuous Improvement Maintain accurate alumni records and engagement data within the University's alumni systems. Monitor participation trends and prepare reports on alumni activities and outcomes. Collect and analyse feedback from alumni programmes and events, and recommend improvements to enhance future engagement initiatives.
7. Support Administration and Governance Support procurement, budgeting, payment processing and record-keeping for alumni engagement activities. Ensure compliance with University policies, processes and documentation requirements. Assist with reporting and administrative matters to support the effective delivery of alumni engagement activities.

Requirements:

1. A bachelor's degree from a recognised university.
2. At least 3 to 5 years of relevant experience in alumni relations, stakeholder engagement, events management, partnerships, marketing, communications or related fields.
3. Strong stakeholder management and interpersonal skills, with the ability to build positive relationships with alumni and internal stakeholders.
4. Excellent organisational and project management skills, with the ability to manage multiple activities and deadlines.
5. Strong written and verbal communication skills.
6. Experience in event management, alumni engagement or higher education would be an advantage.
7. Proficiency in both English and Chinese is required as the role regularly communicates with English-speaking and Chinese-speaking stakeholders.

We regret to inform that only shortlisted candidates will be notified.

Hiring Institution:

NTU A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in the Engineering, Business, Science, Humanities, Arts, & Social Sciences, and Graduate colleges. It also has a medical school, the Lee Kong Chian School of Medicine, established jointly with Imperial College London. NTU is also home to world-class autonomous institutes – the National Institute of Education, S Rajaratnam School of International Studies, Earth Observatory of Singapore, and Singapore Centre for Environmental Life Sciences Engineering – and various leading research centres such as the Nanyang Environment & Water Research Institute (NEWRI) and Energy Research Institute @ NTU (ERI@N). Ranked amongst the world’s top universities by QS, NTU has also been named the world’s top young university for the past seven years. The University’s main campus is frequently listed among the Top 15 most beautiful university campuses in the world and has 57 Green Mark-certified (equivalent to LEED-certified) buildings, of which 95% are certified Green Mark Platinum. Apart from its main campus, NTU also has a campus in Novena, Singapore’s healthcare district. Under the NTU Smart Campus vision, the University harnesses the power of digital technology and tech-enabled solutions to support better learning and living experiences, the discovery of new knowledge, and the sustainability of resources.

For more information, visit www.ntu.edu.sg

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