Alumni Engagement Lead — Programs & Events

Nanyang Technological University Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Benefits offered by this job

Staff development opportunities

Job summary

NTU Singapore invites applications for the role of Assistant Manager / Senior Executive, Alumni Engagement. You will support the CCDS Alumni Engagement Team by strengthening links with alumni, enabling student-alumni initiatives and ensuring successful alumni events.

Responsibilities include managing events, developing engagement strategies and maintaining documentation while collaborating with the CCDS AA and the Deanery. Strong communication and weekend availability are valued.

Qualifications

• Bachelor's degree with 5+ years of stakeholder management experience.
• Experience in event management and large-scale events.
• Experience in stakeholder engagement and industry partnerships.
• Proficient in Microsoft Office and database systems.
• Ability to learn new data and event management platforms.
• Strong communication, interpersonal and customer service skills.
• Willing to work weekends to support student and alumni events.

Responsibilities

• Oversee, manage and support events with the CCDS Alumni Association (CCDS AA).
• Facilitate meetings with relevant Alumni stakeholders.
• Plan, organize and provide support for students and alumni activities.
• Manage news writes-ups and social media to engage students and alumni.
• Address inquiries and coordinate engagement opportunities; build relationships.

Skills

Stakeholder management

Partnership development

Event management

Microsoft Office

Database management

Data platforms for events

Communication skills

Customer service

Teamwork & independence

Education

Bachelor's degree

5+ years experience

Job description

Young and research-intensive, Nanyang Technological University, Singapore (NTU Singapore) is ranked among the world’s top universities. NTU’s College of Computing and Data Science (CCDS) is a leading college that is known for its excellent curriculum, outstanding and impactful research, and world-renowned faculty.

A hotbed of cutting-edge technology and groundbreaking research, the College aims to groom the next generation of leaders, thinkers, and innovators to thrive in the digital age. Located in the heart of Asia, NTU’s College of Computing and Data Science is an ‘exciting place to learn and grow'. We welcome you to join our community of faculty, students and alumni who are shaping the future of AI, Data Science and Computing.

We invite suitable candidates to apply for Assistant Manager / Senior Executive, Alumni Engagement. The incumbent will support the Alumni Engagement Team at CCDS including furthering the relationship between CCDS and alumni, supporting initiatives that tap on the strength of our alumni to support our student body and ensuring the successful running of alumni events.

Job Responsibilities

Alumni Engagement Activities

• Oversee, manage and support events together with the CCDS Alumni Association (CCDS AA)
• Facilitate meetings with relevant Alumni stakeholders
• Plan, organize and provide support for students and alumni activities and events
• Manage news write-ups and social media platforms to enhance CCDS Alumni Office’s engagement with existing students and alumni
• Serve as a point of contact to build enduring relationships with the CCDS AA and individual alumni to encourage ongoing involvement
• Address all alumni enquiries and coordinate engagement opportunities
  
  

Alumni Strategies

• Design and implement comprehensive alumni engagement strategies that align with College’s interests and strengthen the alumni network
• Regularly assess alumni interests and motivations and create clear metrics that evaluate the success of events along with conducting continuous improvement proposals for future events
• Report and propose improvements to existing alumni strategies to the respective Alumni Leads
  
  

Continuous Improvement

• Create clear metrics that evaluate the success of alumni events
• Conduct After Action Reviews (AARs) on all alumni events
• Establish SOPs for the running of events, budgeting and work responsibilities between CCDS AA and the College
• Improve existing SOPs to increase alumni engagement and efficacy of alumni programmes
• Maintain and update the Alumni SharePoint to ensure accurate documentation
  
  

General Departmental Support

• Provide support across various departmental tasks and events within the College
• Coordinate logistics for departmental events and activities
• Address inquiries and assist the Deanery, faculty, students, and alumni
  
  

Alumni Finance Matters

• Monitor departmental budget, review allocated fund utilization and expenditure
• Recommend purchases which align with the department’s needs
  
  

Job Requirements

• Bachelor's degree with at least 5 years of work experience in stakeholder management and partnership development.
• Working knowledge of event management, with experience in planning and executing large-scale events considered an advantage.
• Experience in stakeholder engagement and industry partnership management will be highly valued.
• Proficient in Microsoft Office applications and database management systems.
• Comfortable learning and working with new data and event management platforms.
• Able to work independently while contributing effectively in a team environment.
• Strong communication, interpersonal, and customer service skills.
• Willing to work weekends when required to support student and alumni events.
  
  

We regret that only shortlisted candidates will be notified.


Hiring Institution: NTU