Senior AI-UX Strategy Lead

ITCAN Pte Limited

Singapore

On-site

SGD 140,000 - 230,000

Full time

3 days ago

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Job summary

ITCAN Pte Limited is seeking an Senior AI/UX Leader to shape design strategy for AI-powered products across client engagements. You will guide research, set design standards, and influence roadmaps through data-driven insights.

The role focuses on aligning AI capabilities with user needs, designing transparent interfaces, and leading cross-functional teams to deliver enterprise-scale experiences across web and mobile platforms.

Qualifications

Bachelor's or Master's degree in Design, Human-Computer Interaction, Computer Science, AI/ML, or related field
At least 3-5 years focused on AI/ML-powered products, with 3 years of professional UX consultant experience.
Proven track record of leading complex, enterprise-scale design projects from concept to launch
Comprehensive portfolio demonstrating strategic thinking, design process excellence, and measurable business impact
Deep understanding of AI/ML concepts, capabilities, limitations, and ethical considerations
Expert proficiency in industry-standard design tools (Figma, Sketch, Adobe Creative Suite, prototyping tools)
Extensive experience with user research methodologies, both qualitative and quantitative
Strong background in designing for multiple platforms (web, mobile, conversational interfaces, dashboards)
Demonstrated ability to influence product strategy and drive design-led innovation
Exceptional communication, presentation, and stakeholder management skills
Experience presenting to and influencing senior executives and C-level stakeholders
Familiarity with Agile and Design Thinking methodologies
Understanding of business metrics, KPIs, and how design drives business outcomes
Familiarity with data governance, privacy, and regulatory requirements (e.g., PDPA, GDPR-aligned practices) in AI and analytics contexts
Hands-on experience defining and tracking data-driven KPIs, success metrics, and experimentation frameworks for AI initiatives.
Strong understanding of data analytics, statistics, and applied machine learning concepts relevant to AI-powered products and services.
Experience designing or delivering AI solutions using Google Cloud AI services, such as Vertex AI, AutoML, and managed ML platforms.
Familiarity with Google's Generative AI capabilities (e.g., foundation models, LLMs, embeddings, conversational AI) and their application in enterprise products and services.
Hands-on experience integrating AI solutions with Google Cloud data services (e.g., BigQuery, data pipelines, analytics platforms) to support end-to-end AI workflows.
Strong understanding of MLOps concepts on Google Cloud, including model training, deployment, monitoring, and lifecycle management.
Strong understanding of Google AI APIs for vision, natural language, speech, recommendation, or search use cases.

Responsibilities

Lead end-to-end design processes for enterprise-scale projects from discovery through delivery
Conduct and oversee comprehensive user research programs
Create sophisticated design artifacts including service blueprints, experience maps, design systems, and interactive prototypes
Design complex, multi-platform experiences that seamlessly integrate AI capabilities across web, mobile, and emerging interfaces
Oversee the design of data-rich user interfaces, including dashboards, analytics tools, and decision-support systems for enterprise users
Lead design thinking workshops, innovation sprints, and co-creation sessions with stakeholders including C-suite
Collaborate with product managers and business leaders to define product vision, strategy, and success metrics
Bridge technical and business stakeholders, translating complex requirements into elegant design solutions