Senior Account Manager, BFSI

Sinch; Singapore; On-site; SGD 80,000 - 120,000; Full time

Benefits offered by this job

Flexible schedule

Generous annual leave

Wellness programs

Coaching and career development

Employee Assistance Program

Job summary

Sinch is looking for a Senior Account Manager BFSI to drive growth in the Banking and Financial Services sector in Singapore. In this role, you will manage enterprise accounts, develop strategic account plans, and engage with C-level executives. You'll lead internal teams to meet targets and expand product adoption. The position offers a hybrid working arrangement and a strong focus on wellness and professional development.

Qualifications

• Solid experience in enterprise sales or strategic account management.
• Experience in Banking and Financial Services (BFSI) industry.
• Strong strategic thinking and planning skills.

Responsibilities

• Develop and execute strategic account plans for BFSI companies.
• Identify opportunities to expand product adoption.
• Lead internal account teams to meet growth goals.
• Create and progress a pipeline of new opportunities.
• Engage with C-level stakeholders in BFSI.
• Serve as a BFSI subject-matter expert.

Skills

Enterprise sales experience

Strategic account management

Customer relationship building

Cross-sell and up-sell strategies

Engagement with C-level executives

Job description

Position

Lead the growth of Sinch’s Enterprise accounts in the Banking and Financial Services (BFSI) sector in Singapore. As a Senior Account Manager BFSI, you will develop and execute long‑term account plans, identify and pursue new product adoption opportunities, and collaborate with cross‑functional teams to meet or exceed growth targets.

Key Responsibilities

• Strategic Account Management: Develop and execute strategic account plans for a dedicated book of business of the largest BFSI companies in Singapore. Your primary goal is to drive growth through cross-sell and volume growth.
• Opportunity Development: Identify and progress opportunities to expand the adoption of Sinch’s product portfolio within your accounts. Develop and articulate compelling value propositions that align with the customer’s strategic objectives.
• Internal Collaboration: Lead internal account teams, including Customer Success, Technical Account Management, and Solution Engineering, to meet growth goals and ensure a positive customer experience.
• Territory & Pipeline Management: Create and progress a pipeline of new opportunities and provide forecasting on cross-sell progress and account health.
• C-Level Engagement: Build and maintain strong, long-lasting relationships with C-level stakeholders, particularly within the Technical, Operational and Marketing C-suite.
• Thought Leadership: Serve as the subject‑matter expert on BFSI for Sinch in APAC and maintain a deep understanding of industry trends, competitive landscape, and regulatory environment.

Qualifications

• Solid experience in enterprise sales or strategic account management, with a proven track record of managing and growing large, complex accounts.
• Demonstrable and recent experience working with customers in the Banking and Financial Services (BFSI) industry.
• Strong strategic thinking and planning skills, with experience in developing and executing successful cross-sell and up-sell strategies.
• A collaborative mindset with experience working in a team‑selling environment.
• Proven ability to engage and build relationships with C-level executives and other senior stakeholders.

Benefits

• Flexible schedule with a hybrid working arrangement, home‑office set‑up reimbursement, and global mobility policy.
• Generous annual leave program to support work‑life balance.
• Wellness programs supporting physical and mental wellness.
• Coaching and career development support, including online professional development courses.
• Free virtual counselling resources through the Employee Assistance Program.
• Rewards programs offering discounts and deals across retail, entertainment, and more.

Equal Opportunity

At Sinch, we’re committed to building a workplace where everyone feels valued, supported, and welcomed. We provide equal employment opportunities to all employees and applicants and do not discriminate on the basis of race, color, national origin, religion, creed, disability, age, sex, sexual orientation, gender identity or expression, marital status, familial status (including pregnancy, childbirth, and related medical conditions), status with regard to public assistance, veteran status, genetic information, or membership or activity in a local human rights commission, or any other status protected by applicable law.

Minnesota Applicants: In accordance with the Minnesota Human Rights Act, Sinch maintains a workplace free from discrimination and retaliation, detailed here . Information regarding applicant rights and required Minnesota workplace notices are available here .