Senior Account Management Lead - Payments & Enterprise

Adyen; Singapore; Sur place; SGD 180 000 - 260 000; Plein temps

Résumé du poste

Adyen Singapore is seeking an experienced Manager, Account Management to lead and mentor a team responsible for growing strategic merchant relationships and payments revenue. You will streamline team operations, drive executive-level negotiations and foster cross-functional collaboration to deliver results.

You will hire, develop and retain diverse talent to support commercial ambitions, define annual OKRs, and report progress to senior leadership while collaborating with HQ on product feedback

Qualifications

• 10+ years experience in account management, sales, consulting, or a related field.
• 3+ years experience managing teams.
• Experience working with enterprise merchants / customers.
• Full professional proficiency in English.
• Bachelor's degree in a relevant field.

Responsabilités

• Motivate and coach a team of account managers responsible for strategic merchant relationships.
• Streamline operations, negotiate contracts, and engage with executives at all levels.
• Hire, develop and retain diverse talent to support commercial goals.
• Define and monitor OKRs at team and individual levels with executive visibility.
• Collaborate with HQ to convey Singapore merchant needs and feedback.
• Lead initiatives to improve automation and productivity, while boosting customer satisfaction.
• Manage key merchant relationships hands-on.

Connaissances

Account management

Team leadership

Enterprise sales

Negotiation

English proficiency

Formation

Bachelor's degree

Description du poste

Adyen Singapore is seeking an experienced Manager, Account Management to lead and mentor a team responsible for growing strategic merchant relationships and payments revenue. You will streamline team operations, drive executive-level negotiations and foster cross-functional collaboration to deliver results.

You will hire, develop and retain diverse talent to support commercial ambitions, define annual OKRs, and report progress to senior leadership while collaborating with HQ on product feedback