Senior Account Executive

Lalamove; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Lalamove in Singapore seeks a driven Senior Accounts Executive to manage and grow a portfolio of client accounts while actively driving new business acquisition. You will operate as a hunter and farmer—identifying and closing new opportunities, and deepening relationships with existing clients to maximise lifetime value.

This role requires strong balance of sales acumen, relationship management, and operational discipline, with the ability to manage multiple stakeholders and drive revenue growth

Qualifications

• Diploma or Degree in Business Administration or a related field.
• 3–6 years of experience in Sales, Account Management, or a similar client-facing role.
• Proven track record in both new business acquisition and account growth.
• Strong commercial acumen with ability to identify and close revenue opportunities.
• Experience managing full sales cycles and handling client negotiations.
• Strong analytical skills with proficiency in CRM tools and Excel.
• Highly organised with a structured, process-driven approach to managing pipelines and accounts.
• Excellent communication and stakeholder management skills, with the ability to influence and build trust at multiple levels.
• Self-driven, resilient, and comfortable operating in a fast-paced, target-driven environment.

Responsibilities

• Identify, prospect, and acquire new clients to expand the company’s customer base.
• Manage the full sales cycle from lead generation to closing.
• Develop and execute strategies to penetrate new accounts and market segments.
• Collaborate with internal teams to develop compelling proposals and solutions.
• Own revenue targets for both new business and existing accounts.
• Track, analyse, and forecast sales performance and account metrics.
• Use data insights to refine strategies and improve conversion and retention rates.
• Own and manage a portfolio of key client accounts, building strong, long-term relationships with decision-makers.
• Act as the primary point of contact, ensuring high levels of client satisfaction and retention.
• Proactively identify client needs and recommend tailored solutions to support evolving business objectives.
• Drive account expansion through cross-sell and upsell opportunities.
• Coordinate the successful delivery of solutions in alignment with client expectations and internal capabilities.
• Ensure structured account management processes are followed, including CRM updates, pipeline tracking, and reporting.
• Communicate clearly on project status, risks, and opportunities to both internal and external stakeholders.
• Continuously identify areas to improve client experience and internal workflows.

Skills

Sales

Account Management

Client-facing

CRM proficiency

Negotiation

Data analysis

Stakeholder management

Hunter/farmer mindset

Education

Diploma or Degree in Business Administration or related field

Tools

CRM tools

Excel

Job description

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!

Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.

Job Brief

We are seeking a driven and commercially minded Senior Accounts Executive to manage and grow a portfolio of client accounts while actively driving new business acquisition.

In this role, you will operate as both a hunter and farmer — responsible for identifying and closing new opportunities, as well as deepening relationships with existing clients to maximise lifetime value. You will serve as a trusted advisor to clients, ensuring solutions delivered align with their business goals while uncovering opportunities for expansion.

This role requires a strong balance of sales acumen, relationship management, and operational discipline, with the ability to manage multiple stakeholders and drive revenue growth in a structured, process-driven environment.

What You’ll Do

Business Development

Identify, prospect, and acquire new clients to expand the company’s customer base

Manage the full sales cycle from lead generation to closing

Develop and execute strategies to penetrate new accounts and market segments

Collaborate with internal teams to develop compelling proposals and solutions

Revenue & Performance Management

Own revenue targets for both new business and existing accounts

Track, analyse, and forecast sales performance and account metrics

Use data insights to refine strategies and improve conversion and retention rates

Account Growth & Client Management

Own and manage a portfolio of key client accounts, building strong, long-term relationships with decision-makers

Act as the primary point of contact, ensuring high levels of client satisfaction and retention

Proactively identify client needs and recommend tailored solutions to support their evolving business objectives

Drive account expansion through cross-sell and upsell opportunities

Operational Excellence

Coordinate the successful delivery of solutions in alignment with client expectations and internal capabilities

Ensure structured account management processes are followed, including CRM updates, pipeline tracking, and reporting

Communicate clearly on project status, risks, and opportunities to both internal and external stakeholders

Continuously identify areas to improve client experience and internal workflows

What We Seek

Diploma or Degree in Business Administration or a related field

3–6 years of experience in Sales, Account Management, or a similar client-facing role

Proven track record in both new business acquisition and account growth

Strong commercial acumen with the ability to identify and close revenue opportunities

Experience managing full sales cycles and handling client negotiations

Strong analytical skills with proficiency in CRM tools and Excel

Highly organised with a structured, process-driven approach to managing pipelines and accounts

Excellent communication and stakeholder management skills, with the ability to influence and build trust at multiple levels

Self-driven, resilient, and comfortable operating in a fast-paced, target-driven environment

Preferred

Experience in logistics / tech-enabled platforms / marketplaces

Exposure to B2B sales environments with mid-to-large clients

Ability to mentor junior team members or contribute to process improvements

To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.

This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice:https://www.lalamove.com/en-hk/candidate-privacy-notice