Senior Academic Services Manager - Course Registration

SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 54,000 - 65,000; Full time

Job summary

The Office of Academic Services (OAS) in Singapore is seeking a Senior Assistant Manager for the UG Course Registration unit on a 1.5-year contract. The role oversees onboarding, transfers, exemptions, and program changes, ensuring accurate records and smooth operations.

You will manage course enrollment planning, allocate courses for freshmen, coordinate pre-registration activities, and supervise system tests to ensure timely matriculation and fair allocation for all students.

Qualifications

• Bachelor's degree from a recognised university.
• At least 5 years of relevant experience in academic administration or student services.
• Experience coordinating complex operational processes involving multiple stakeholders.
• Strong analytical, organisational, and problem-solving skills.
• Familiarity with student information systems or course registration platforms.
• Knowledge of data querying, data visualization, and automation tools is advantageous.
• Strong interpersonal and communication skills with the ability to engage stakeholders professionally.

Responsibilities

• Planning of Course Enrollment: schedule activities for each term and balance requirements across Schools and students.
• Freshmen Courses Allocation: plan registration accounts and allocate courses for new students.
• Course Enrollment Management: manage pre-registration, inquiries, appeals, and add/drop processes.
• Review of Course Enrollment Processes and Maintain Documentation: streamline processes and update documentation.
• Operational Improvement & System Enhancement: drive system enhancements and automation initiatives.
• Coordinate with colleges/schools/offices and internal teams on process improvements.

Skills

Analytical skills

Organisational skills

Problem-solving

Interpersonal & communication

Education

Bachelor's degree

Tools

Student information systems

Course registration platforms

Data querying & visualization

Job description

The Office of Academic Services (OAS) in Singapore is seeking a Senior Assistant Manager for the UG Course Registration unit on a 1.5-year contract. The role oversees onboarding, transfers, exemptions, and program changes, ensuring accurate records and smooth operations.

You will manage course enrollment planning, allocate courses for freshmen, coordinate pre-registration activities, and supervise system tests to ensure timely matriculation and fair allocation for all students.