Semiconductor Quality Engineer - CAPA & Audits

Ultra Clean Technology; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Ultra Clean Technology is seeking a Customer Quality Management professional to address customer quality concerns across production, engineering, and service teams. You will lead cross-functional investigations, develop CAPAs, and ensure timely closure of actions while validating effectiveness.

You will also support ISO 9001:2015 quality management, internal audits, and continuous improvement programs, contributing to product quality, process capability, and operational excellence at the

Qualifications

• Minimum 2 years of experience in a Quality Engineering role within a manufacturing environment.
• Experience with ISO 9001 Quality Management Systems.
• Experience in customer complaint handling, CAPA, root cause analysis, and audit management.
• Strong knowledge of ISO 9001:2015.
• Proficient in root cause analysis tools (5 Why, Fishbone Diagram, 8D).
• Knowledge of CAPA, non-conformance management, and quality auditing techniques.
• Strong analytical and problem-solving abilities.
• Effective communication and stakeholder management skills.

Responsibilities

• Collaborate with Production, Engineering, Sales, and Customer Service teams to address customer quality concerns and quality-related issues.
• Lead cross-functional investigations for customer complaints and quality incidents to determine root causes.
• Develop, implement, and monitor corrective and preventive actions (CAPA) for customer quality issues.
• Validate effectiveness of implemented corrective actions and ensure timely closure.
• Prepare and issue Quality Alert Notices when required.
• Support and follow up on customer-related CAPA activities.
• Support investigation and closure of part damage and non-conformance CAPA activities.
• Support customer audits conducted at the Singapore facility.
• Coordinate and track audit findings, corrective actions, and improvement plans.
• Monitor completion of audit action items and verify effectiveness of implemented actions.
• Maintain accurate quality records and documentation.
• Participate in cross-functional projects supporting operational excellence initiatives.
• Perform other duties and special projects as assigned by management

Skills

Quality engineering

ISO 9001:2015

CAPA

Root cause analysis

Audit management

Analytical skills

Cross-functional collaboration

Communication

MS Office

Education

Bachelor's Degree in Engineering

Diploma in Engineering

Certified Internal Auditor

Tools

Quality data analysis tools

Microsoft Office

Job description

Ultra Clean Technology is seeking a Customer Quality Management professional to address customer quality concerns across production, engineering, and service teams. You will lead cross-functional investigations, develop CAPAs, and ensure timely closure of actions while validating effectiveness.

You will also support ISO 9001:2015 quality management, internal audits, and continuous improvement programs, contributing to product quality, process capability, and operational excellence at the