Security Systems Operations Manager | West at Anchor Search Group Pte Ltd

Anchor Search Group Pte Ltd; Singapore; On-site; SGD 50,000 - 73,000; Full time

Job summary

Anchor Search Group Pte Ltd seeks a Security Systems Operations Manager to lead maintenance across facilities and optimize uptime. You will implement SOPs, analyze failure trends, and drive efficiency while managing assets, budgets, and health and safety compliance.

The role requires strong CCTV/IP video, VMS/PSIM expertise, and IT skills. You will mentor teams, nurture stakeholder relationships, and ensure service alignment with SLAs.

Qualifications

• Experience with CCTV/IP video systems and VMS platforms.
• Knowledge of access control and PSIM platforms.
• Strong IT networking, Windows Server, and virtualization basics.

Responsibilities

• Direct maintenance ops across facilities to maximize uptime and meet SLAs.
• Establish SOPs, analyze failures, and improve resource efficiency.
• Oversee assets/inventory, budgets, and safety/compliance records.
• Build stakeholder relationships via performance reviews and updates.
• Mentor staff to deliver operational excellence.

Skills

CCTV/IP Video Systems

VMS (Hikvision Milestone)

Access Control (Gallagher Honeywell)

PSIM Platforms

Networking fundamentals

Windows Server & Virtualization

Cybersecurity best practices

Education

Diploma in IT or Electrical Engineering

ITIL certification (preferred)

Job description

Security Systems Operations Manager | West at Anchor Search Group Pte Ltd

Nanyang Avenue, S00, SG. This Full time on site position offers great opportunities for career growth.

Job Responsibilities

• Direct maintenance operations across all facilities to maximize equipment uptime, fulfill service level agreements (SLAs), and optimize workforce deployment.
• Establish and refine standard operating procedures (SOPs), analyze technical failure trends to execute corrective actions, and improve resource efficiency.
• Oversee assets and inventory, manage departmental budgets, maintain precise compliance documentation, and enforce rigorous health and safety standards.
• Cultivate strategic stakeholder relationships through regular performance reviews and proactive communication to ensure service alignment.
• Mentor and develop personnel to cultivate high-performing teams capable of delivering operational excellence.

Requirements

• Good working knowledge of CCTV and IP Video Surveillance Systems, Video Management Systems (e.g. Hikvision, Milestone), Access Control Systems (e.g. Gallagher, Honeywell), PSIM Platforms, networking fundamentals, Windows Server and virtualization, and cybersecurity best practices for security systems.
• Diploma in Information Technology, Electrical Engineering or related disciplines, with ITIL certification preferred.
• Strong analytical, problem-solving, facilitation, planning, organizational, communication and interpersonal skills.
• Knowledge of organizational effectiveness and operations management, experience working closely with project teams with long-term maintenance viability in mind, and proficiency in Microsoft Office.
• Comfortable with the occasional standby/ work outside normal office hours to support planned deployments, maintenance activities and unforeseen operational requirements, in accordance with business needs.

Clarice Lim (R1656152) | Anchor Search Group Pte Ltd (17C8528)

Pay: $4,500.00 - $6,500.00 per month

Work Location: West

In person