7506 - Technical Officer | Security Systems Industry

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 36,000 - 43,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. is seeking a Technical Officer / Senior Technical Officer to support island-wide client sites, with the HQ located in Outram.

The role focuses on executing service and maintenance workflows, liaising with client representatives on issues, and mentoring a service team to ensure quality deliveries. Ideal candidates hold a Nitec in Electrical/Electronic Engineering with at least 2 years of experience and hands-on knowledge of security systems (ISMS, access control,

Qualifications

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as ISMS, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Must have own vehicle due to accessibility of work site

Responsibilities

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients' premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Skills

Team leadership

Client liaison

Troubleshooting

Education

Nitec in Electrical/Electronic Engineering

Tools

Integrated Security Management Systems

Card Access Control Systems

Intrusion Detection Systems

CCTV systems

Job description

Technical Officer / Senior Technical Officer

• Location: Island Wide; HQ office at Outram
• Working Hours: Mon to Fri [830am - 6pm] Willing to commit to rotational standby duties for activations outside working hours
• Salary: TO @ up to $3000; STO @ up to $3500 + Transport $750 (car) or $400 (motorbike) or by reimbursement basis + HP by reimbursement basis

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients' premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.
  

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Must have own vehicle due to accessibility of work site

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279