Section Manager

Marks and Spencer; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

Marks & Spencer in Singapore invites a Section Manager (Food) to lead the department in achieving sales targets, delivering excellent customer service and maintaining high merchandising standards.

You will drive commercial performance, manage stock, coach the lingerie team, and ensure an inviting shopping experience while upholding the brand's service standards. This role demands strong leadership in a fast-paced retail environment.

Qualifications

• At least 4 years of retail supervisory or management experience, preferably in food retail or grocery.
• Strong leadership, coaching, and team management skills.
• Good commercial awareness with the ability to analyze sales and stock data.
• Excellent communication, customer service, and interpersonal skills.
• Passion for fashion and lingerie, with the ability to create a welcoming and personalized shopping experience.
• Adaptable, proactive, and able to perform in a fast-paced retail environment.

Responsibilities

• Drive sales through effective merchandising, promotions, and identifying commercial opportunities within the food department.
• Deliver an exceptional customer experience by providing professional product advice, maintaining well-stocked displays, and ensuring fitting rooms and service areas operate efficiently.
• Maintain attractive visual merchandising and collaborate with the Visual Merchandising team to showcase key lingerie collections and promotions.
• Manage stock availability, replenishment, inventory accuracy, and competitor pricing to maximize sales and profitability.
• Improve operational efficiency by managing staffing, minimizing stock loss, and planning for seasonal product launches and promotions.
• Lead, coach, and develop the lingerie team through performance management, training, and regular feedback.
• Support overall store operations and ensure departmental expenses remain within budget.

Skills

Leadership

Coaching

Team management

Merchandising

Customer service

Analytical skills

Job description

The Section Manager (Food) is responsible for leading the department to achieve sales targets, deliver exceptional customer service, and maintain high merchandising and operational standards. The role involves managing inventory, driving commercial performance, ensuring an inviting shopping experience, and developing a motivated team while upholding the brand's service standards.

What You'll Be Doing

• Drive sales through effective merchandising, promotions, and identifying commercial opportunities within the food department.
• Deliver an exceptional customer experience by providing professional product advice, maintaining well-stocked displays, and ensuring fitting rooms and service areas operate efficiently.
• Maintain attractive visual merchandising and collaborate with the Visual Merchandising team to showcase key lingerie collections and promotions.
• Manage stock availability, replenishment, inventory accuracy, and competitor pricing to maximize sales and profitability.
• Improve operational efficiency by managing staffing, minimizing stock loss, and planning for seasonal product launches and promotions.
• Lead, coach, and develop the lingerie team through performance management, training, and regular feedback.
• Support overall store operations and ensure departmental expenses remain within budget.

Ideal Candidate

• At least 4 years of retail supervisory or management experience, preferably in food retail or grocery.
• Strong leadership, coaching, and team management skills.
• Good commercial awareness with the ability to analyze sales and stock data.
• Excellent communication, customer service, and interpersonal skills.
• Passion for fashion and lingerie, with the ability to create a welcoming and personalized shopping experience.
• Adaptable, proactive, and able to perform in a fast-paced retail environment.

Be part of #OneTeam

We offer attractive remuneration package, includes 5 days' work commensurate with qualification and experience to the right candidate.

* Only shortlisted candidates will be notified. All information collected will be kept strictly confidential and for recruitment-related purpose only.

Marks & Spencer - an Al-Futtaim Group Company