Store Manager

Marks & Spencer; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Marks & Spencer in Singapore seeks a Store Manager to lead the store as its commercial head, owning the P&L, driving revenue growth and ensuring operational excellence across departments. You will manage a large team including Section Managers, Senior Sales Advisors and Full/Part Time staff to deliver an outstanding customer experience.

You will develop the commercial plan, maximize profitability, coach the team, and ensure compliance with safety and legal standards while leveraging data to

Qualifications

• Diploma or higher education with at least 5 years of senior management experience in fashion/retail.
• Proven track record of managing large teams and driving commercial success in high-volume retail.
• Strong financial acumen with the ability to translate data into actionable strategies.
• Exceptional communication skills to influence stakeholders and motivate a diverse workforce.
• Highly adaptable and capable of rapid commercial decisions in a fast-paced market.

Responsibilities

• Own and execute the commercial business plan to exceed sales targets and maximize profitability.
• Lead, coach, and develop the store team, building a high-performance culture.
• Manage store P&L, focusing on cost control, payroll budgets, and inventory management.
• Direct visual merchandising and store layout strategies to match brand standards and campaigns.
• Ensure full compliance with health, safety, and legal regulations.
• Analyze reports and market data to identify revenue opportunities and address gaps.
• Drive productivity through effective workforce planning and performance management.

Skills

Leadership

Financial acumen

Communication

Adaptability

Education

Diploma or higher education with a minimum of 5 years in senior management in retail

Job description

The Role:

As the Store Manager, you are the commercial leader of your site. You will own the store P&L, drive revenue growth, and ensure operational excellence across all departments. You will lead a large, diverse team, overseeing Section Managers, Senior Sales Advisors, and all Full Time and Part Time Sales Advisors to deliver an exceptional customer experience.

Key Responsibilities:

• Own and execute the commercial business plan to exceed sales targets and maximize profitability.

• Lead, coach, and develop the entire store team, from Section Managers to Part Time Sales Advisors, building a high performance culture.

• Manage store P&L, focusing on strict cost control, payroll budgets, and inventory management.

• Direct visual merchandising and store layout strategies to match global brand standards and seasonal marketing campaigns.

• Ensure full compliance with health, safety, and legal regulations to protect customers and colleagues.

• Analyze commercial reports and market data to identify revenue opportunities and address performance gaps.

• Drive productivity through effective workforce planning and performance management.

Requirements:

• Diploma or higher education with a minimum of 5 years of senior management experience in fashion retail, food retail, or a related industry.

• Proven track record of managing large teams and driving commercial success in a high volume retail environment.

• Strong financial acumen with the ability to translate data into actionable business strategies.

• Exceptional communication skills to influence stakeholders and motivate a diverse workforce.

• Highly adaptable and capable of making rapid commercial decisions in a fast paced market.

Everyone's Welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organization, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

Be part of #OneTeam

We offer attractive remuneration package, includes 5 days work commensurate with qualification and experience to the right candidate.

* Only shortlisted candidates will be notified. All information collected will be kept strictly confidential and for recruitment-related purpose only.

Marks & Spencer - an Al-Futtaim Group Company

www.marksandspencer.com/SG/www.alfuttaim.com