Assistant Store Manager/Store Manager

Baccarat International (Pte) Ltd; Singapore; On-site; SGD 70,000 - 110,000; Full time

Benefits offered by this job

Supportive work environment

Career progression

Annual leave + Sick leave

Medical benefits

Dental benefits

Employee discounts

Job summary

Marks & Spencer in Singapore is actively seeking a dynamic leader to oversee store operations, drive sales and margins, manage inventory, and develop a high-performing team.

You will champion operational excellence and foster an inspiring, customer-centric in-store journey that motivates customers to shop more often.

Join a role focused on leadership, data-driven decisions, and delivering exceptional service, with opportunities for career progression and professional growth within the M&S network.

Qualifications

• Minimum 5 years of working and people management experience in a store environment.

Responsibilities

• Achieve sales and margin budgets and financial objectives for the store.
• Create the right culture and model new digital ways of working and leadership behaviours.
• Ensure top-tier customer service across the store aligned with service values.
• Lead, motivate and mentor the team to achieve top performance and productivity.
• Implement best practices to manage the department's commercial aspects.
• Monitor sales performance against stock availability on the floor.
• Provide timely feedback to Buyers on stock, markdowns, and clearance actions.
• Lead visual management delivery for launches, events, and campaigns.

Skills

Leadership

People management

Communication

Commercial awareness

Job description

Job Description

Do you thrive in a bustling environment? Are you a dynamic and driven individual with a passion for leadership and team development? If so, we invite you to explore this exciting opportunity to become a key part of our team. Join us and discover a rewarding and impactful career where your skills, dedication, and innovative thinking will flourish!

Job highlights

• Supportive work environment
• Career progression
• Annual leave + Sick leave
• Medical benefits
• Dental benefits
• Employee discounts

Marks & Spencer (M&S) is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer is hiring individuals to drive the business in Singapore.

JOB PURPOSE

This role is responsible for optimal operation and accountable for the sales, margin, inventory, and people management of the store.You must have strong commercial awareness, high energy, demonstrate leadership with a passion for operational excellence, and deliver an inspirational, improved, and consistent visual customer journey in-store which inspires our customers to shop and buy more often.

YOU WILL BE DOING

• Accountable for achieving sales and margin budget and financial objectives set for the store.
• Create the right culture, role model new digital ways of working and leadership behaviours.
• Ensure the team provides the best standards of customer service across the store in accordance with the Company’s service values.
• Lead, motivate and mentor team in achieving top performance, the standard of service, and maximize productivity and efficiency.
• Implement best practices following the commercial management toolkit as a guide to better manage the commercial aspect of the department business.
• Monitor sales performance versus supply of stock to the sales floor.
• Provide timely feedback to the Buyers on all appreciation and markdown action, including aged/slow-selling merchandise, and ensure effective clearance of stocks.
• Accountable leader for all elements of visual management delivery across all launches, events, and campaigns.

YOU WILL NEED TO

• Be at least 5 years of working and people management experience in a store environment is required for this position.
• Be results-oriented and possess a keen eye for details.
• Use all available data and market intelligence (internal and external) to identify commercial, visual, cost savings, and customer opportunities to increase sales and profit.
• Demonstrate flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset.
• Be a good communicator and active listener who will inspire, share their knowledge and best practices with others.

There are a lot of ways you can discover your potential at M&S.