Scrum Master-Private Banking Domain

Tech Aalto Pte ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Tech Aalto Pte ltd seeks an experienced Scrum Master for its Private Banking domain in Singapore. The role focuses on delivering Digital Channel projects such as RM Portal, Client Portal, and CRM solutions through strong Agile leadership.

You will facilitate ceremonies, remove impediments, and guide cross-functional teams including product owners, developers, testers, and business stakeholders to ensure on-time, high-quality delivery within a regulated banking environment.

Qualifications

• 12-15 years of experience, with at least 5 years as a Scrum Master in the private banking domain.
• Experience delivering Digital Channel projects such as RM Portal, Client Portal and Client Relationship Management solutions.
• Certified Scrum Master or SAFe/PMI-ACP is preferred.

Responsibilities

• Act as a servant leader to facilitate Agile processes and ensure successful delivery of Digital Channel projects.
• Drive Agile ceremonies, including sprint planning, daily stand-ups, retrospectives, and reviews, ensuring team collaboration and alignment with business objectives.
• Collaborate with cross-functional teams to deliver high-quality solutions in the private banking domain.
• Remove impediments and foster continuous improvement for the Agile team.
• Ensure adherence to Agile principles and tailor frameworks to project requirements.
• Track, measure, and report on team performance using Agile metrics.
• Manage stakeholder expectations and ensure timely delivery of milestones.
• Provide mentorship on Agile practices and foster a learning culture.
• Ensure alignment with regulatory requirements and compliance standards in private banking.
• Support adoption of digital transformation initiatives within the organization.

Skills

Agile methodologies

Scrum Master

Stakeholder management

Facilitation

Jira/Confluence/Azure DevOps

Distributed teams

Tools

Jira

Confluence

Azure DevOps

Job description

Job Description: Scrum Master – Private Banking Domain

Role: Scrum Master

Experience: 12-15 years

Location: Singapore

Employment Type: Contract

Key Responsibilities

• Act as a servant leader to facilitate Agile processes and ensure successful delivery of Digital Channel projects, such as RM Portal, Client Portal, and Client Relationship Management solutions.
• Drive Agile ceremonies, including sprint planning, daily stand-ups, retrospectives, and reviews, ensuring team collaboration and alignment with business objectives.
• Collaborate with cross-functional teams, including product owners, developers, testers, and business stakeholders, to deliver high-quality solutions in the private banking domain.
• Remove impediments and foster an environment of continuous improvement for the Agile team.
• Ensure adherence to Agile principles and best practices while tailoring frameworks to suit project requirements.
• Track, measure, and report on team performance using Agile metrics such as velocity, burn-down charts, and cycle time.
• Manage stakeholder expectations, ensuring timely delivery of project milestones and resolution of conflicts.
• Provide mentorship and guidance to team members on Agile practices, fostering a culture of learning and collaboration.
• Ensure alignment with organizational goals, regulatory requirements, and compliance standards in the private banking sector.
• Support the adoption of digital transformation initiatives within the organization.

Required Skills and Experience

• 12-15 years of experience, with at least 5 years as a Scrum Master managing complex projects in the private banking domain.
• Proven experience running Digital Channel projects such as RM Portal, Client Portal, and Client Relationship Management solutions.
• Deep understanding of Agile frameworks (Scrum, Kanban) and practices. Certification (CSM, PSM, SAFe, or equivalent) is preferred.
• Strong knowledge of the private banking domain, including client relationship management and digital transformation trends.
• Experience with Agile project management tools such as Jira, Confluence, or Azure DevOps.
• Excellent communication, facilitation, and stakeholder management skills.
• Ability to identify risks and dependencies early and drive proactive mitigation strategies.
• Strong problem‑solving skills with a focus on delivering customer‑centric solutions.
• Experience working with distributed and multicultural teams.

Preferred Qualifications

• Experience with implementing or managing Client Portal or RM Portal projects in private banking.
• Understanding of digital transformation in financial services and related compliance requirements.
• Advanced certifications in Agile practices (e.g., SAFe Program Consultant, PMI-ACP).