School Lead

Woodlands Transport Service Pte Ltd; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Woodlands Transport Service Pte Ltd is seeking a School Transport Operations Leader to drive safe, reliable and cost-efficient school bus services in the North East Singapore. You will master route planning, coach and driver scheduling, and lead the Customer Service and Operations teams, with a focus on safety and on-time performance.

This role requires at least 2 years in operations, diploma or degree, strong leadership and communication skills, and the ability to start as early as 7am in a

Qualifications

• Diploma or degree or equivalent qualification.
• At least 2 years of operational experience, preferably in subcontractor and driver management.
• Experience in the school bus industry is a plus.

Responsibilities

• Master route planning and bus scheduling to keep daily operations on track.
• Lead, coach and motivate Customer Service and Operations teams.
• Oversee vehicle inspections, maintenance schedules and safety standards.
• Serve as the go-to contact for school administrators on transport matters.
• Tackle operational hiccups, identify root causes and implement corrective actions.
• Track ridership, fleet utilisation and present performance updates at meetings.

Skills

Leadership

Team management

Problem solving

Communication skills

Planning & organising

Education

Diploma or Degree in relevant field

Job description

We're Hiring: School Lead Transport Operations!

Are you a natural leader who loves keeping things moving, solving challenges and bringing out the best in a team? Do you have a knack for planning, problem-solving and making sure every journey runs smoothly?

Join us and be the driving force behind safe, reliable and efficient school transport operations!

What's Your Mission?

Master of Routes & Schedules

• Keep daily school transport running like clockwork through smart route planning, bus scheduling and driver deployment.

• Ensure students get to their destinations safely, smoothly and on time.

Team Leader Extraordinaire

• Lead, coach and motivate our Customer Service and Operations teams.

• Assign duties, develop your team's skills and provide feedback to help everyone perform at their best.

Safety Champion

• Keep our fleet road-ready by overseeing vehicle inspections, maintenance schedules and timely repairs.

• Follow up on vehicle defects and ensure safety standards are never compromised.

School Transport Partner

• Be the go-to person for school administrators on transport matters, operational concerns and emergencies.

• Work closely with school counterparts and the Sector Lead to deliver transport services that meet school expectations.

Problem-Solving Pro

• Think on your feet, tackle operational hiccups and minimise service disruptions.

• Investigate incidents, identify root causes and put corrective actions in place to prevent a repeat.

Data & Improvement Driver

• Track ridership, fleet utilisation, operational performance and cost-saving opportunities.

• Present performance updates, incident reports and follow-up actions at monthly meetings, and turn insights into better ways of working.

What Makes You the Right Fit?

• Education: Diploma, Degree or an equivalent qualification.

• Experience: At least 2 years of operational experience, preferably in subcontractor and driver management. Experience in the school bus industry is a plus!

• Leadership Skills: You know how to lead, coach and inspire a team while providing clear direction and constructive feedback.

• People Person: You communicate well and build strong working relationships with staff, drivers, subcontractors, school partners and management.

• Problem-Solving Mindset: You spot potential issues early, take ownership and see problems through to resolution.

• Master Organiser: You can juggle multiple priorities, delegate effectively and make sound decisions under pressure.

• Customer-Focused: You understand the importance of balancing smooth operations with excellent service.

• Ready for the Pace: You thrive in a fast-moving environment and adapt quickly when plans change.

• Communication Champion: You can communicate clearly, confidently and professionally with stakeholders at all levels.

• Able to commence work as early at 7am.

• Work Location : North East.

• 5 days work week

Only shortlisted candidates will be notified.