Scaled Professional Services Consultant - SMB & Commercial Growth

Nubeero Limited; Singapore; On-site; SGD 110,000 - 170,000; Full time

Job summary

Stripe is seeking a Services Consultant for Scaled Professional Services in SEA/GCN, based in Singapore. You will work with SMB and Commercial customers to identify needs and scope the right professional services to support adoption and growth on Stripe.

Partner with Account Executives to ensure smooth handoffs, align offerings with client goals, and generate revenue through both paid and accompanying services while focusing on customer outcomes.

Qualifications

• 2+ years of customer facing experience at a leading technology or payments company.
• Experience in pre-sales and sales, as well as in contract and Statement of Work (SOW) development.
• Ability to understand technical requirements and match them to appropriate service offerings.
• Strong judgment in determining which service offering best suits different user segments.
• Experience qualifying opportunities and identifying upsell potential.
• Strong communication skills with the ability to translate technical concepts for business audiences.
• Experience working cross-functionally with sales, product, and delivery teams.
• Ability to build strong relationships across different customer segments.

Responsibilities

• Evaluate user needs and recommend the most appropriate service offering to ensure their success on Stripe (free or paid).
• Drive Professional Services attach for SMB and Commercial users, ensuring they receive appropriate implementation and integration support.
• Collaborate with Account Executives to ensure smooth user handoffs and appropriate service offerings.
• Scope projects accurately to ensure alignment between customer needs and our delivery capabilities.
• Build and maintain strong relationships with the Sales team for effective service alignment.
• Support user success by focusing on increasing Stripe product activations.
• Scope projects accurately to ensure alignment between customer needs and our delivery capabilities.
• Generate Professional Services revenue through selling packaged offerings.
• Negotiate service contracts and statements of work for paid engagements.
• Monitor customer success metrics across all segments to demonstrate ROI.
• Help shape the evolution of our service offerings based on market needs and feedback.

Skills

Pre-sales & sales

Contract & SOW development

Technical requirement mapping

Cross-functional collaboration

Customer relationship building

Communication skills

Opportunity qualification

Product attachment focus

Job description

Stripe is seeking a Services Consultant for Scaled Professional Services in SEA/GCN, based in Singapore. You will work with SMB and Commercial customers to identify needs and scope the right professional services to support adoption and growth on Stripe.

Partner with Account Executives to ensure smooth handoffs, align offerings with client goals, and generate revenue through both paid and accompanying services while focusing on customer outcomes.