SAP HCM (Functional) | Contract

Zenith Infotech (S) Pte Ltd; Singapore; On-site; SGD 67,000 - 100,000; Full time

Job summary

Zenith Infotech (S) Pte Ltd in Singapore seeks an experienced SAP Consultant (Functional) to manage and enhance SAP HCM ERP solutions. You will coordinate with system vendors, analyse requirements, and drive change under PM and Ops supervision.

The role requires a degree in a related field, 4+ years in IT with SAP ERP, and strong planning, communication, and team collaboration skills. SG government project experience is preferred.

Qualifications

• Bachelor-degree or higher in CS/IS/Engineering or equivalent.
• Strong SAP HCM ERP knowledge and experience in government projects preferred.
• Solid planning, coordination and communication skills with a proactive mindset.

Responsibilities

• Provide SAP HCM ERP functional guidance and enhancements.
• Coordinate with vendors and internal teams to ensure timely deliverables and risk management.
• Manage Change Requests (CR), SRs, SIRs/PRs, and testing activities.
• Support HR systems training and stakeholder meetings as secretariat when needed.
• Assist in audits and operational issue resolution from a functional perspective.

Skills

SAP HCM ERP knowledge

Excellent communication

Planning & coordination

Team player

Proactive

MS Office proficiency

Data design understanding

Education

Degree in Computer Science, Information System, Science, Engineering or equivalent

Tools

ARIS

MS Office

Job description

The contracted staff shall manage the operation and support (including enhancements) for various specific HR domain process areas (examples of standard organisation areas like Recruitment, Benefits Management etc )

The contracted staff shall be responsible for the following:

• Manage and ensure timely deliverables by the system Maintenance Vendor; ensure deliverables conform to the standards and control defined for the programme; identify and manage risk and mitigation strategies; identify, analyse and ensure resolution of issues; manage change control; track and escalated risks and issues to * PM and Ops Manager; perform project planning with the system maintenance team, Interfacing team, Infra team, etc.
• Seek Ops Manager's approval of system changes including funding and implementation and completion of milestone, etc; consolidate and prepare submission for Performance Management Report (PMR)/ Post Implementation Review (PIR) and update * PM and Ops Manager.
• Manage Change Request (CR). Responsibilities include tracking of CR raised; monitoring the status of CR from requirement initiation to implementation and working with various parties to address issues impeding the progress of the review of CR effort; assessing impact and solution proposed by the system Maintenance Vendor; facilitating users in CR testing and ensuring testing is complete and comprehensive.
• Provide analysis and consultation services to address operational issues and audit related activities.
• Coordinate and perform secretariat role for meetings with different stakeholders and internal team meetings.
• Oversee and participate in requirements gathering and evaluate requirements & design solutions with the system Maintenance Vendor.
• Facilitate HR systems training for users.
• Manage Service Request (SR). Responsibilities include monitoring of the SR raised and assessing impact with the system Maintenance Vendor.
• Manage System Investigation Request (SIR)/ Problem Report (PR). Track SIRs and system defects reported by users. Ensure prompt resolution is provided by the system Maintenance Vendor to the defects reported, and prompt clarifications are provided for SIRs.
• Monitor the progress of outstanding tasks to be completed by the system Maintenance Vendor or users; ensure timely and complete resolution of such tasks, deliverables to conform to the standards and control defined for the programme.
• Monitor and track the closure of follow-ups for batch job failures.
• Provide support to the system reporting and data patching team on queries from functional perspective.
• Perform project planning with system Maintenance Vendor, Interfacing team, Infra Team, external systems, etc.
• Propose, document and implement improvements to the current work processes to achieve increased efficiency and effectiveness or tighten audit issues in delivering the maintenance support services.
• If necessary, facilitate HR systems training for personnel from specific HR departments.
• Provide support to Authority in the event their respective Business Process Manager (BPM) from is on absence.

Pre-requisite for SAP Consultant (Functional)

Education Qualification

• The candidate(s) should possess at least a Degree in Computer Science, Information System, Science, Engineering or Equivalent.

Required Competencies

• Good knowledge of information technology, especially in the areas of SAP HCM ERP.
• With SAP HCM ERP knowledge is preferred.
• Good planning and coordination skills.
• Strong writing, verbal communication and presentation skills.
• Good team player, responsible and conscientious.
• Resourceful, independent, responsive and pro-active.
• Proficiency in Office productivities suites such as Microsoft Office.
• Proficiency in ARIS tool is advantageous.
• Good understanding of the data design in SAP HCM is preferred.
• Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue.

Required Working Experience

• At least 4 years of working experience in information technology of which at least 2 years of working experience in SAP ERP.
• Experience in SAP HCM ERP is preferred.
• Experience in SG Government HCM projects is preferred.