Salon Manager

MEET U 2 PTE. LTD.; Singapore; On-site; SGD 55,000 - 90,000; Full time

Benefits offered by this job

Performance-based incentives

Career growth opportunities

Access to salon services

Job summary

MEET U 2 PTE. LTD. is seeking an experienced Salon Manager to lead daily operations, drive service quality, and grow client base in a new Singapore salon.

You will recruit and mentor staff, optimize appointment scheduling, manage inventory, and collaborate with marketing to promote services. A passion for beauty, strong leadership, and organizational skills are essential for success.

Qualifications

• Proven experience in salon management or a related role.
• Passion for the beauty and wellness industry.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal abilities.
• Organizational skills and attention to detail.
• Proficiency in salon management software and Microsoft Office Suite.
• Ability to manage budgets and financial reports.

Responsibilities

• Oversee all aspects of salon operations, including scheduling appointments, managing daily activities, and ensuring a smooth and efficient workflow.
• Maintain a clean, organized, and inviting salon environment that reflects the brand's image and values.
• Recruit, train, and mentor salon staff, including hairstylists, estheticians, and support personnel.
• Foster a positive and collaborative team culture, promoting teamwork and professional growth among staff members.
• Set high standards for customer service and ensure they are consistently met or exceeded.
• Handle customer inquiries, concerns, and feedback with professionalism and a customer-centric approach.
• Coordinate and manage appointment schedules to optimize salon productivity while accommodating client preferences.
• Implement efficient booking and confirmation processes to minimize no-shows and maximize utilization.
• Manage salon inventory, including products, tools, and supplies, to ensure availability and prevent stockouts.
• Collaborate with suppliers and vendors to maintain a well-stocked and up-to-date inventory.
• Develop and execute sales strategies to increase salon revenue and meet targets.
• Collaborate with marketing teams to promote salon services, run promotions, and attract new clients through various channels.

Skills

Leadership

Team management

Customer service

Communication

Organizational skills

Salon management software

Microsoft Office

Tools

Salon management software

Microsoft Office

Job description

Job Description: Salon Manager

Position Overview

We are looking for a dedicated and experienced Salon Manager to lead and manage the operations of our newly opening salon. The ideal candidate will have a passion for the beauty and wellness industry, strong leadership skills, and a commitment to delivering exceptional customer experiences.

Responsibilities

• Salon Operations:
  • Oversee all aspects of salon operations, including scheduling appointments, managing daily activities, and ensuring a smooth and efficient workflow.
  • Maintain a clean, organized, and inviting salon environment that reflects the brand's image and values.
• Team Leadership:
  • Recruit, train, and mentor salon staff, including hairstylists, estheticians, and support personnel.
  • Foster a positive and collaborative team culture, promoting teamwork and professional growth among staff members.
• Customer Service Excellence:
  • Set high standards for customer service and ensure they are consistently met or exceeded.
  • Handle customer inquiries, concerns, and feedback with professionalism and a customer-centric approach.
• Appointment Management:
  • Coordinate and manage appointment schedules to optimize salon productivity while accommodating client preferences.
  • Implement efficient booking and confirmation processes to minimize no-shows and maximize utilization.
• Product and Inventory Management:
  • Manage salon inventory, including products, tools, and supplies, to ensure availability and prevent stockouts.
  • Collaborate with suppliers and vendors to maintain a well-stocked and up-to-date inventory.
• Sales and Marketing:
  • Develop and execute sales strategies to increase salon revenue and meet targets.
  • Collaborate with marketing teams to promote salon services, run promotions, and attract new clients through various channels.

Qualifications

• Proven experience in salon management or a related role.
• Passion for the beauty and wellness industry, with knowledge of current trends and practices.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal abilities.
• Organizational skills and attention to detail.
• Proficiency in salon management software and Microsoft Office Suite.
• Ability to manage budgets and financial reports.

Benefits

• Competitive salary and performance-based incentives.
• Opportunities for career growth and development.
• Access to salon services and products.
• Positive and supportive work environment.

If you are an experienced salon professional with a strong business acumen and a commitment to delivering top-notch customer experiences, we invite you to join our team as a Salon Manager. Be a part of our exciting journey as we create a thriving and exceptional salon that brings beauty and confidence to our valued clients.