Sales Support Officer (East / 5 days / Freight Forwarding) [EL]

WECRUIT PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

WECRUIT PTE. LTD. in Singapore is seeking a diligent professional to manage billing discrepancies and coordinate with stakeholders. The role involves investigating EDI billing issues, resolving disputes, and implementing corrective actions to prevent future discrepancies.

The ideal candidate should demonstrate excellent problem-solving skills and be able to work effectively with both local and overseas teams to ensure timely resolution of invoicing matters.

Responsibilities

• Investigate and troubleshoot EDI billing discrepancies and invoice disputes.
• Manage disputed invoices and ensure timely resolution with customers.
• Identify root causes and implement corrective actions to prevent recurrence.
• Liaise with local and overseas stakeholders to coordinate and resolve billing issues effectively.

Job description

Key Responsibilities

• Investigate and troubleshoot EDI billing discrepancies and invoice disputes.
• Manage disputed invoices and ensure timely resolution with customers.
• Identify root causes and implement corrective actions to prevent recurrence.
• Liaise with local and overseas stakeholders to coordinate and resolve billing issues effectively.