Sales Support Coordiator / Officer ( EDI & Billing )

Flintex Consulting; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Flintex Consulting is seeking a Sales Support Coordinator/Officer (EDI & Billing) in Singapore. You will manage disputed invoices related to EDI billing, troubleshoot root causes, and coordinate resolutions with local and overseas stakeholders in a fast-paced environment.

Ideal candidates have strong communication, a growth mindset, and the ability to work both independently and in teams. Proficiency in MS Office and experience in freight forwarding billing processes are a plus.

Qualifications

• Strong communication and interpersonal abilities; capable of collaboration across teams.
• Growth mindset with adaptability in a dynamic environment.
• Detail-oriented, proactive, and able to work independently with accountability.
• Experience in the Freight Forwarding industry, including Freight Bill Audit and Payment (FAP) processes.
• Customer service experience is a plus; able to work independently and in a team.

Responsibilities

• Manage disputed invoices for customers on EDI billing.
• Troubleshoot root causes and resolve disputes promptly.
• Communicate with local and overseas stakeholders to facilitate resolutions.
• Proficient in MS Office applications to support billing and reporting.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Organizational skills

Prioritization

Tools

MS Office

Excel

Outlook

Word

Job description

Sales Support Coordiator / Officer ( EDI & Billing )

Singapore, Singapore | Posted on 07/29/2026

• Manage disputed invoices for customers on EDI billing

• Trouble shooting root cause and resolve dispute on a timely manner

• Communicate and work with local & overseas stakeholders for resolutions

Job Requirements

• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams and stakeholders.

• Positive attitude with a growth mindset, demonstrating adaptability and a willingness to learn in a dynamic environment.

• Detail-oriented, proactive, and able to work independently while maintaining a strong sense of accountability and urgency.

• Experience in the Freight Forwarding industry, including Freight Bill Audit and Payment (FAP) processes.

• Prior customer service experience will be a plus

• Able to perform effectively both independently and as part of a collaborative team environment.

• Proficient in Microsoft Office applications, including Excel, Outlook, and Word.

• Strong organizational skills with the ability to manage multiple priorities and perform well under pressure in a fast-paced environment.

• Candidates without prior experience are welcome to apply.