Sales support Executive (East, SAP, Coating Manufacturing, APAC)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

TRUST RECRUIT PTE. LTD. in Loyang, Singapore invites a detail‑oriented Sales Logistics Administrator who will create sales quotations, enter orders, track deliveries, release shipments, and coordinate with freight forwarders.

Requirements: GCE A Level or Diploma in Business Management, SAP proficiency, and excellent communication. Familiarity with incoterms and international payment terms is preferred. Willingness to work in Loyang and collaborate across functions.

Qualifications

• Experience with SAP ERP for order processing and billing.
• Strong communication and customer handling skills.
• Knowledge of incoterms and international payment terms.
• GCE A Level or Diploma in Business Management or equivalent.

Responsibilities

• Create sales quotations upon request from customers or sales team.
• Enter orders and follow up with customers on delivery dates.
• Coordinate with freight forwarders for pickup and shipments.
• Support field service on service orders and billing.
• Manage quality complaints between customers and source plant.
• Update equipment parts lead times and stock levels.
• Follow up on incoming shipments and system projects.
• Ensure optimal stock level for made to stock items.
• Enter orders based on MTS/MTO criteria.

Skills

SAP knowledge

Communication skills

Incoterms knowledge

Business management education

Education

GCE A Level / Diploma in Business Management or equivalent

Tools

SAP

Job description

Job Responsibilities:

• Create sales quotation upon request from customers or sales team.
• Order entry and follow-up with customers on the delivery dates, including system projects order entry, PO placement with source and logistics matters.
• Releasing of shipment for pick/pack. Co‑ordinating with freight forwarders for pickup.
• Support Field Service on service order and billing.
• Manage quality complaints between customers and source plant.
• Update equipment parts lead time.
• Follow‑up on incoming shipment (equipment parts) including system projects.
• Ensure optimum stock level for made to stock items.
• Lodge QM Quality Notification in SAP for quality defects of goods and take appropriate corrective actions to close the loop.
• Ensure that orders are entered based on MTS/MTO criteria.

Job Requirements:

• GCE ‘A’ Level or Diploma in Business Management or equivalent.
• SAP knowledge is a must.
• Excellent communication skills
• Understanding of international payment terms and incoterms
• Willing to work in Loyang.