Sales Support Executive

E-PLOYMENT CONSULTANCY; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

E-PLOYMENT CONSULTANCY in Singapore is seeking a capable administrative assistant to support the Sales team. You will process sales orders, follow up on payments, and update the daily Sales data system to assist forecast exercises.

Additionally, you will coordinate shipping schedules and prepare shipping documents, while handling email and phone enquiries and providing general administrative support as needed by your supervisor.

Qualifications

• N level with 2-3 years of relevant experience in after sales & customer service.
• 5 day work week.

Responsibilities

• Process sales orders and follow up payments with clients.
• Update and monitor daily the Sales data system to support forecasts.
• Coordinate shipping schedule and prepare shipping documents (commercial invoice, packing list, etc.).
• Handle email and phone enquiries and provide general administrative support.
• Assist in ad-hoc duties assigned by supervisor.

Skills

After-sales experience

Customer service

Administrative support

Email handling

Education

N level

Job description

Process sales order and follow up payment with clients.

Update and monitor daily the Sales data system to support the Sales team forecast exercises.

Coordination, monitor and troubleshooting assistance for client's order, account statuses and other relevant problems.

Support sales team on daily administration.

Handle email/phone enquiries.

Coordination of shipping schedule.

Preparation of shipping documents (commercial invoice, packing list etc.).

Follow up with clients on the phone foradministrative purposes.

Assist in general administration dutiesand Ad-hoc duties assigned by superior.

Job Requirements:

• N level with 2-3 years of relevant experience in after sales & customer service.
• 5 day work week.