Sales Support Executive

Chan Brothers Prestige Pte. Ltd.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Chan Brothers Prestige Pte. Ltd. is seeking a results-driven Luxury Travel Sales Specialist to attract high-net-worth clients and close premium bookings.

You will curate ultra-bespoke itineraries, present valuable proposals, and manage end-to-end sales—from prospecting to post-travel follow-up—while maintaining the brand’s white-glove service standard. A minimum 1 year in luxury travel sales is required. Join a fast-paced, performance-driven team that rewards ambitious achievers with high-margin

Qualifications

• Diploma or higher qualification in Travel, Tourism, Hospitality, or related disciplines.
• Minimum 1 year of experience in luxury travel sales, travel consulting, or client-facing sales roles.
• Proven hunter mentality with a strong track record in meeting or exceeding sales targets.
• Experience using Global Distribution Systems (GDS).
• Charismatic, persuasive communicator with the ability to close high-value deals.
• Commercially savvy, resilient, and motivated by results and financial reward.
• Strong organizational skills with obsessive attention to detail.
• Passionate about luxury, travel, lifestyle experiences, and relationship-driven sales.
• Self-starter who thrives under pressure and takes full ownership of outcomes.

Responsibilities

• Aggressively source, qualify, and convert high-net-worth individuals into paying clients through self-initiated lead generation, referrals, networking, and strategic outreach.
• Own the full sales cycle—from prospecting and consultation to closing and post-travel retention.
• Achieve and exceed individual KPIs, monthly and annual revenue targets, conversion ratios, and average booking value benchmarks.
• Position luxury travel as a lifestyle investment, using emotional storytelling and consultative selling to drive high-value bookings.
• Build and manage a personal portfolio of high-spend clients, driving repeat business and referrals.
• Act as a trusted luxury advisor before, during, and after travel, ensuring white-glove service delivery.
• Continuously upsell and cross-sell premium enhancements to increase client lifetime value.

Skills

Hunter mentality

Charismatic communicator

Closing high-value deals

Self-starter

Organizational skills

Luxury travel sales

Relationship-driven sales

Education

Diploma or higher qualification in Travel, Tourism, Hospitality, or related disciplines

Tools

GDS

Job description

Chan Brothers Prestige, voted “Best Luxury Travel Agent (Asia)” by Travel Weekly Readers’ Choice Award 2026, is the luxury travel arm of Chan Brothers Travel - one of Singapore’s most established travel brands. Established in 2017, Prestige was created to deliver bespoke, high-touch travel experiences for a discerning clientele. The company specializes in curated journeys, concierge services, and exclusive access experiences tailored to the premium market

Responsibilities:

1. Client Acquisition & Revenue Generation (Core Focus)

• Aggressively source, qualify, and convert high-net-worth individuals into paying clients through self-initiated lead generation, referrals, networking, and strategic outreach.

• Own the full sales cycle—from prospecting and consultation to closing and post-travel retention.

• Achieve and exceed individual KPIs, monthly and annual revenue targets, conversion ratios, and average booking value benchmarks.

• Position luxury travel as a lifestyle investment, using emotional storytelling and consultative selling to drive high-value bookings.

2. Luxury Lifestyle Curation & Itinerary Sales

• Design and sell ultra-bespoke travel experiences including private villas, yachts, jets, exclusive cultural access, and once-in-a-lifetime moments.

• Translate client aspirations into aspirational, high-margin itineraries that reflect refinement, exclusivity, and personal status.

• Present proposals with confidence and persuasion, ensuring pricing integrity while maximizing profitability.

3. Relationship Ownership & Client Lifetime Value

• Build and manage a personal portfolio of high-spend clients, driving repeat business and referrals.

• Act as a trusted luxury advisor before, during, and after travel, ensuring white-glove service delivery.

• Continuously upsell and cross-sell premium enhancements to increase client lifetime value.

4. Market Dominance & Competitive Intelligence

• Stay ahead of luxury lifestyle trends, emerging destinations, and ultra-premium experiences demanded by elite travelers.

• Leverage market insights to proactively pitch new experiences and seasonal opportunities to clients.

• Collaborate with internal stakeholders to keep the product offering commercially competitive and aspirational.

5. Brand Representation & Excellence

• Represent the brand with confidence, sophistication, and authority in all client interactions.

• Maintain exceptional service standards while operating in a fast-paced, performance-oriented sales environment.

• Monitor client feedback and performance metrics to refine sales strategies and service delivery.

Performance Measurement

This role is strictly performance-driven and subject to:

• Individual sales KPIs and revenue targets

• Lead generation and conversion metrics

• Average transaction value and margin performance

• Client retention and repeat booking rates

Requirements

• Diploma or higher qualification in Travel, Tourism, Hospitality, or related disciplines.

• Minimum 1 year of experience in luxury travel sales, travel consulting, or client-facing sales roles.

• Proven hunter mentality with a strong track record in meeting or exceeding sales targets.

• Experience using Global Distribution Systems (GDS).

• Charismatic, persuasive communicator with the ability to close high-value deals.

• Commercially savvy, resilient, and motivated by results and financial reward.

• Strong organizational skills with obsessive attention to detail.

• Passionate about luxury, travel, lifestyle experiences, and relationship-driven sales.

• Self-starter who thrives under pressure and takes full ownership of outcomes.