Sales Supervisor

ZAIKA SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Zaika Solutions Pte. Ltd. is seeking a motivated Sales Supervisor to lead and grow the food-service sales team in Singapore. You will drive revenue growth, nurture key accounts and develop strategies to expand market share.

You will oversee daily sales activities, coach the team, coordinate with operations and logistics, and report performance to management. A proven track record in food industry sales is preferred.

Responsibilities

• Lead, supervise and motivate the sales team to achieve monthly and annual sales targets. Set sales objectives, monitor team performance and provide coaching and guidance.
• Develop and implement effective sales strategies to increase revenue and market share. Identify new business opportunities and expand the customer base. Promote food products to restaurants, hotels, supermarkets, wholesalers, distributors and other food service customers. Build and maintain strong relationships with existing and potential customers.
• Handle customer enquiries, feedback and complaints professionally. Ensure high levels of customer satisfaction and service quality. Negotiate pricing, contracts and promotional arrangements within company guidelines.
• Monitor daily sales activities, customer orders and delivery coordination. Work closely with the purchasing, warehouse, logistics and operations teams to ensure smooth order fulfilment. Monitor product availability, stock movement and sales performance. Ensure proper sales documentation and reporting.
• Monitor market trends, customer preferences and competitor activities. Recommend new products, pricing strategies and promotional campaigns. Identify opportunities to introduce new food products and increase product penetration.
• Prepare regular sales reports, forecasts and business performance updates. Track sales targets, revenue, customer growth and sales team productivity. Report sales performance and business opportunities to management.

Job description

Job Summary

We are looking for a motivated, results-driven and experienced Sales Supervisor to lead and manage our sales team in the food industry. The successful candidate will be responsible for driving sales growth, developing customer relationships, expanding market opportunities and ensuring the achievement of sales targets.

Key Responsibilities

Sales Team Management

Lead, supervise and motivate the sales team to achieve monthly and annual sales targets. Set sales objectives, monitor team performance and provide coaching and guidance. Conduct regular sales meetings and performance reviews.

Sales Development

Develop and implement effective sales strategies to increase revenue and market share. Identify new business opportunities and expand the customer base. Promote food products to restaurants, hotels, supermarkets, wholesalers, distributors and other food service customers. Build and maintain strong relationships with existing and potential customers.

Customer Relationship Management

Handle customer enquiries, feedback and complaints professionally. Ensure high levels of customer satisfaction and service quality. Negotiate pricing, contracts and promotional arrangements within company guidelines.

Sales Operations

Monitor daily sales activities, customer orders and delivery coordination. Work closely with the purchasing, warehouse, logistics and operations teams to ensure smooth order fulfilment. Monitor product availability, stock movement and sales performance. Ensure proper sales documentation and reporting.

Market and Competitor Analysis

Monitor market trends, customer preferences and competitor activities. Recommend new products, pricing strategies and promotional campaigns. Identify opportunities to introduce new food products and increase product penetration.

Sales Reporting

Prepare regular sales reports, forecasts and business performance updates. Track sales targets, revenue, customer growth and sales team productivity. Report sales performance and business opportunities to management.