Sales Ops & Customer Support Specialist

JK Technology Pte. Ltd.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

JK Technology is seeking a proactive Sales Operations Assistant in Singapore to support daily sales activities, process quotations, and manage orders and invoices. You will engage with customers, respond to inquiries, and collaborate with Finance, Procurement, Logistics and Marketing to ensure smooth workflows.

The role requires a Diploma in Business and 1–2 years in a similar role, with preference for experience in hardware/software or maintenance contracts.

Qualifications

• Diploma in Business or related field.
• 1–2 years of experience in a similar role.
• Experience with computer hardware, software, or maintenance contracts is a plus.

Responsibilities

• Support and manage daily sales operations.
• Handle quotations and purchase orders, delivery orders, sales orders and invoices.
• Respond to high volumes of inquiries via calls and emails to provide customer solutions.
• Connect with existing key customer contacts when needed.
• Collaborate with Finance, Procurement, Logistics and Marketing to smooth processes.
• Assist in preparation and submission of reports and tender documents.
• Attend regular product training sessions arranged by vendors to stay up-to-date with latest technology.

Skills

Customer relationship management

Communication skills

Microsoft Excel

Education

Diploma in Business

Tools

CRM software

Job description

JK Technology is seeking a proactive Sales Operations Assistant in Singapore to support daily sales activities, process quotations, and manage orders and invoices. You will engage with customers, respond to inquiries, and collaborate with Finance, Procurement, Logistics and Marketing to ensure smooth workflows.

The role requires a Diploma in Business and 1–2 years in a similar role, with preference for experience in hardware/software or maintenance contracts.