SALES OPERATIONS MANAGEMENT COORDINATOR

MMU ENGINEERING & CONSTRUCTION PTE. LTD.; Singapore; On-site; SGD 45,000 - 72,000; Full time

Job summary

MMU ENGINEERING & CONSTRUCTION PTE. LTD. in Singapore is seeking a proactive Sales & Survey Support professional to liaise with clients, prepare quotations, and schedule project updates.

You will respond to enquiries and escalate technical questions to the survey team. Responsibilities include invoicing, tender support, tracking payments, maintaining CRM records, and generating monthly reports. The role demands strong Excel skills, target-oriented mindset, and the ability to multitask across

Qualifications

• Excellent communication and interpersonal skills.
• Basic knowledge of invoicing and billing procedures.
• Highly organized and detail-oriented.
• Comfortable working with sales targets and KPIs.
• Proficient in Microsoft Office (Excel, Word) and Google Sheets.
• Familiarity with AutoCAD or surveying terminology.

Responsibilities

• Liaise with clients to provide project updates, quotations, and schedule appointments.
• Respond to basic enquiries and elevate technical questions to the survey team.
• Prepare, send, and follow up on quotations and invoices.
• Assist with tender submissions and document formatting, if required.
• Track payment statuses and follow up with clients on outstanding invoices.
• Maintain accurate records of payment collection timelines.
• Support the team in achieving monthly or quarterly sales targets.
• Monitor job conversion rates and client engagement metrics.
• Update client information, job progress, and status in CRM systems or Excel trackers.
• Assist in generating monthly sales and project reports.
• Perform filing, data entry, and ensure timely delivery of documents such as survey reports.
• Schedule appointments, meetings, and site visits for the sales and survey teams.
• Proactive in following up with clients and internal teams.
• Ability to multitask and work well under pressure.
• Collaborative mindset to work effectively with field staff (surveyors).
• Fluent in English and relevant local languages for client communication.
• Minimum 10–15 years of operations experience.
• Proficiency in Microsoft Excel and reporting tools.
• Strong leadership and communication skills demonstrated through managing teams and workflows.

Skills

Communication

Invoicing basics

Organizational skills

KPIs & targets

MS Office & Sheets

AutoCAD familiarity

Tools

Microsoft Excel

Google Sheets

AutoCAD

Job description

Liaise with clients to provide project updates, quotations, and schedule appointments.

Respond to basic enquiries and elevate technical questions to the survey team.

Quotation & Invoicing Support

• Prepare, send, and follow up on quotations and invoices.


• Assist with tender submissions and document formatting, if required.

Payment Follow-up

• Track payment statuses and follow up with clients on outstanding invoices.


• Maintain accurate records of payment collection timelines.

Sales & Quota Support

• Support the team in achieving monthly or quarterly sales targets.


• Monitor job conversion rates and client engagement metrics.

Database & CRM Management

• Update client information, job progress, and status in CRM systems or Excel trackers.


• Assist in generating monthly sales and project reports.

Administrative Tasks

• Perform filing, data entry, and ensure timely delivery of documents such as survey reports.


• Schedule appointments, meetings, and site visits for the sales and survey teams.

Key Skills Required

• Strong communication and interpersonal skills


• Basic knowledge of invoicing and billing procedures


• Highly organized and detail-oriented


• Comfortable working with sales targets and KPIs


• Proficient in Microsoft Office (Excel, Word) and Google Sheets


• (Bonus) Familiarity with AutoCAD or surveying terminology

Other Useful Qualities

• Proactive in following up with clients and internal teams


• Ability to multitask and work well under pressure


• Collaborative mindset to work effectively with field staff (surveyors)


• Fluent in English and relevant local languages for client communication


• Minimum 10–15 years of operations experience


• Proficiency in Microsoft Excel and reporting tools


• Strong leadership and communication skills demonstrated through managing teams and workflows