Sales Operations Management Coordinator

PRECISE INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

PRECISE INTERNATIONAL PTE. LTD. in Singapore seeks a proactive Sales Operations Associate to support the sales team with quotations, proposals, and client communications.

You will coordinate across sales, design, procurement, and production, and maintain accurate CRM records to ensure smooth information flow. The role covers order and contract administration, project coordination, data reporting, and process improvements to boost efficiency and client satisfaction.

Responsibilities

• Support sales team with quotations, proposals and pitch documents for client presentations.
• Coordinate between sales, design, procurement and production teams for smooth information flow across departments.
• Maintain accurate records of client accounts, project status and sales pipeline in CRM/Excel.
• Assist in tracking sales targets and preparing performance reports for management.
• Process sales orders, contracts and related documentation accurately and in a timely manner.
• Manage invoicing, payment follow-ups and coordinate with finance for timely billing and collections.
• Coordinate schedules, budgets and resource allocation across multiple ongoing projects.
• Liaise with internal teams and external suppliers/contractors to track project timelines and deliverables.
• Monitor project status and flag delays or issues to relevant stakeholders.
• Prepare project cost estimates and budget tracking reports.
• Maintain data accuracy in sales operations databases and prepare regular reports and dashboards.
• Analyze sales data and project metrics to identify trends and areas for process improvement.
• Act as a secondary point of contact for client inquiries and support in client meetings.

Job description

Job Responsibilities

• 1. Sales Support & Coordination

  Support the sales team in day-to-day operations, including preparing quotations, proposals, and pitch documents for client presentations.

  Coordinate between sales, design, procurement, and production teams to ensure smooth information flow across departments.

  Maintain accurate records of client accounts, project status, and sales pipeline in internal systems (CRM/Excel).

  Assist in tracking sales targets and preparing performance reports for management.

• 2. Order & Contract Administration

  Process sales orders, contracts, and related documentation accurately and in a timely manner.

  Manage invoicing, payment follow-ups, and coordinate with finance to ensure timely billing and collections.

  Maintain organized records of contracts, purchase orders, and project documentation.

• 3. Project & Process Coordination

  Support project planning by coordinating schedules, budgets, and resource allocation across multiple ongoing projects.

  Liaise with internal teams and external suppliers/contractors to track project timelines and deliverables.

  Monitor project status and flag delays or issues to relevant stakeholders for timely resolution.

  Assist in preparing project cost estimates and budget tracking reports.

• 4. Data Management & Reporting

  Maintain and update sales operations databases, ensuring data accuracy and consistency.

  Prepare regular sales and operational reports, dashboards, and summaries for management review.

  Analyze sales data and project metrics to identify trends and areas for process improvement.

• 5. Client & Stakeholder Communication

  Act as a secondary point of contact for client inquiries, ensuring timely and professional responses.

  Support client meetings by preparing materials, taking minutes, and following up on action items.

  Assist in maintaining strong client relationships through consistent and organized communication.

• 6. Process Improvement & Administrative Support

  Identify inefficiencies in sales and operational workflows, and recommend process improvements.

  Support the implementation of new tools, systems, or SOPs to enhance sales operations efficiency.

  Provide general administrative support to the sales and project teams as needed.