Sales Operations Management Coordinator

SUNSTAR CLEANING SERVICES PTE. LTD.; Singapore; On-site; SGD 29,000 - 38,000; Full time

Job summary

Sunstar Cleaning Services Pte. Ltd. in Singapore seeks a proactive administrator to support the sales team by coordinating appointments, preparing up-to-date materials, and handling urgent inquiries.

You will input orders, manage daily operations, handle travel, phones, meetings, and assist with budgeting and financial reports for senior management.

Responsibilities

• Assist sales team by contacting customers to arrange appointments and provide up-to-date support material.
• Handle urgent calls, emails, and messages when sales reps are unavailable; inform delays and schedule events.
• Process orders by phone, email, or mail; verify prices, discounts, and product numbers.
• Input orders and ensure accuracy and on-time delivery per customer requirements.
• Support daily operational activities.
• Perform administrative tasks including travel arrangements, phone answering, and meetings.
• Manage office supplies and maintain equipment.
• Coordinate allocation of human resources.
• Arrange onboarding for new employees.
• Assist project management by creating assignments and tracking progress.
• Maintain relationships with internal and external stakeholders.
• Assist with budgeting and prepare financial reports for senior management.

Job description

Job Description & Requirements

• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
• Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Assisting with the management of daily operational activities.
• Performing administrative tasks, such as making travel arrangements, answering phones, scheduling meetings, etc.
• Managing office supplies and the maintenance of office equipment.
• Coordinating the proper allocation of human resources.
• Arranging and assisting with the onboarding of new employees.
• Assisting with project management by creating assignments, tracking progress, and resolving issues.
• Managing internal and external stakeholder relations.
• Managing budgets and preparing financial reports for senior management.