Sales Operations Executive

SKILLS DEVELOPMENT ACADEMY PTE LTD; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

SKILLS DEVELOPMENT ACADEMY PTE LTD in Singapore is seeking a detail-oriented Sales Support Assistant to maintain accurate sales records, update trackers, and prepare clear reports in Excel or Google Sheets. You will verify transactions and follow up on discrepancies, and conduct customer verification calls as needed.

The role requires a Diploma in any field, strong Excel/Sheets skills, and excellent communication.

Qualifications

• Diploma in any field.
• Proficiency in Excel or Google Sheets with ability to work with figures and prepare clear reports.
• Strong attention to detail and ability to spot errors or inconsistencies.
• Good communication and follow-up skills with colleagues or customers.
• Ability to manage deadlines, work independently and handle confidential information.
• Experience in sales support, reporting, administration or operations is an advantage.

Responsibilities

• Maintain daily sales records and update trackers.
• Prepare sales reports with performance indicators for management.
• Verify transactions and ensure accuracy of supporting documents.
• Conduct customer verification calls when required.
• Support the sales team and management with inquiries and reports.

Skills

Attention to detail

Communication

Deadline management

Independence

Confidentiality

Sales support

Education

Diploma in any field

Tools

Microsoft Excel

Google Sheets

Job description

About the Role

Help SDA’s sales team keep accurate records and give managers a clear view of sales performance. You’ll update sales trackers, prepare reports in Excel or Google Sheets, and check that customer transactions are properly documented. When information is missing or figures don’t match, you’ll follow up with the relevant teams to get it resolved.

What You’ll Do

• Maintain sales records. Update daily sales trackers and keep accurate records of sales activities, individual performance and customer transactions.

• Prepare sales reports. Compile sales figures and performance indicators for management review. Flag unusual changes, discrepancies or gaps that need further attention.

• Verify transactions. Check sales entries and supporting documents for accuracy and completeness. Follow up with the relevant teams to correct errors and obtain missing information.

• Conduct customer verification calls. Contact customers when required to confirm transaction details and record the outcome accurately.

• Support the sales team and management. Respond to internal enquiries about sales records and transactions, and prepare reports or supporting documents as requested.

What We’re Looking For

• Diploma in any field or equivalent.

• Proficiency in Microsoft Excel or Google Sheets, with confidence working with figures and preparing clear reports.

• Strong attention to detail and the ability to spot errors or inconsistencies in records.

• Good communication and follow-up skills when working with colleagues or speaking with customers.

• Ability to manage deadlines, work independently and handle confidential information responsibly.

• Experience in sales support, reporting, administration or operations is an advantage.