Sales Executive

KANRY SEARCH SINGAPORE PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

KANRY SEARCH SINGAPORE PTE. LTD. is seeking a Diploma-qualified professional to provide customer service to local and overseas clients, process purchase orders, and coordinate deliveries. You will work with multiple departments to ensure timely quotations, invoices, and reports are prepared accurately.

The role requires strong English writing skills, integrity, and the ability to multitask in a busy environment. Knowledge of QAD software is a plus, and prior experience is advantageous.

Qualifications

• Diploma holder with at least 1 year of working experience would be an added advantage.
• Knowledge of QAD software would be an added advantage.
• Well verse in written English.

Responsibilities

• Ensure the company’s bottom line is met.
• Provide customer service support to local and overseas customers.
• Respond to calls and emails from customers and alert relevant personnel promptly.
• Handle routine customer requests (e.g., price quotes, delivery dates).
• Pass on technical queries to relevant personnel.
• Process customers’ purchase orders.
• Coordinate deliveries with departments to meet schedules.
• Prepare quotation forms, proforma invoices, delivery orders and tax invoices.
• Follow up with departments to avoid delays and ensure on-time delivery.
• Arrange delivery of goods with freight forwarders as needed.
• Prepare marketing materials (e.g., write-ups, slides).
• Prepare monthly and annual sales reports and analyses.
• Coordinate promotion and sale of products to potential customers.
• Maintain customer sales records and create new customer records with contact details.

Skills

Customer service

Communication

Multitasking

Time management

Data analysis

Written English

Integrity

Education

Diploma holder

Tools

QAD software

Job description

Job Scope:

• Responsible for ensuring that the Company’s bottom line is met
• Provides customer service support to both local and overseas Customers
• Responds to calls and/or emails from Customers and alerts the relevant personnel in a prompt manner whenever necessary
• Deals with routine requests from Customers (e.g. requests for price quotes, delivery dates and etc.)
• Passes on any technical queries to the relevant personnel
• Processes Customers’ Purchase Orders
• Coordinates with the various Departments on delivery schedules
• Prepares Quotation Forms, Proforma Invoices, Delivery Orders and Tax Invoices in an efficient manner
• Follows up with the various Department intermittently to ensure that there are no delays and that the goods will be delivered to the Customer’s premise within the committed timeline
• Arranges for delivery of goods with freight forwarders whenever necessary
• Prepares marketing materials whenever necessary (e.g. short write-up, presentation slides and etc.)
• Prepares Monthly and Annual Sales Reports
• Analyses Monthly and Annual Sales Reports
• Coordinates the promotion and sale of products to potential Customers
• Maintains Customer sales records
• Creates records for new Customers, including contact details and the name of the representative from Customer
• Updates the records whenever necessary

Skills and Qualifications:

• Diploma holder with at least 1 year of working experience would be an added advantage
• Knowledge of QAD software would be an added advantage
• Well verse in written English
• A highly self-motivated individual with high level of intergrity and commitment
• Excellent communication skills with a positive attitude
• Excellent in multi-tasking and time management skills
• Able to analyse simple charts and data