Sales Operations & Customer Experience Specialist

Menicon Singapore; Singapore; Vor Ort; SGD 28.000 - 36.000; Vollzeit

Zusammenfassung

Menicon Singapore is seeking a customer service professional to assist in order processing, fulfilment, and logistics to maintain accurate records and ensure customer satisfaction. You will address inquiries and complaints, support business process improvements, and coordinate with teammates on ad-hoc tasks while collecting feedback to enhance service quality.

Ideal candidates are proficient in Excel and Word, with strong communication and a positive, professional attitude, and hold a relevant

Qualifikationen

• NITEC in Customer Experience, Business Administration or Accountancy required.
• Proficient in Microsoft Excel and Word with strong communication and a positive attitude.

Aufgaben

• Assist in order processing, fulfilment, and logistics to ensure customer satisfaction and maintain accurate records.
• Proactively address and resolve customer inquiries and complaints to improve relationships and experience.
• Support customer service solutions and business process improvements to enhance efficiency.

Kenntnisse

Communication skills

Positive attitude

Ausbildung

NITEC in Customer Experience, Business Administration or Accountancy

Tools

Microsoft Excel

Microsoft Word

Jobbeschreibung

Menicon Singapore is seeking a customer service professional to assist in order processing, fulfilment, and logistics to maintain accurate records and ensure customer satisfaction. You will address inquiries and complaints, support business process improvements, and coordinate with teammates on ad-hoc tasks while collecting feedback to enhance service quality.

Ideal candidates are proficient in Excel and Word, with strong communication and a positive, professional attitude, and hold a relevant