Customer Service & Sales Order Specialist

UMS PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

UMS PTE. LTD. in Singapore is seeking a customer service professional focused on sales order management. Responsibilities include providing support over email and phone, managing sales orders, and maintaining documentation.

The ideal candidate should have 2-3 years of experience, be proactive, and possess excellent Excel skills. This position is key for ensuring quality service in handling customer orders and managing data effectively.

Qualifications

• 2-3 years of experience in order processing.
• Proficiency in Excel including V-lookup and Pivot Tables.
• Ability to take initiative and work diligently.

Responsibilities

• Provide quality customer service support over email and phone.
• Perform Sales Order Management for Customers.
• Create Sales Order in Epicor system.
• Prepare POD for Customer Shipment.
• Ensure proper documentation records and filling.
• Manage quotation for OEM parts and Raw Material.

Skills

Customer service support

Sales Order Management

Excel functions

Proactive attitude

Tools

Epicor system

Job description

UMS PTE. LTD. in Singapore is seeking a customer service professional focused on sales order management. Responsibilities include providing support over email and phone, managing sales orders, and maintaining documentation.

The ideal candidate should have 2-3 years of experience, be proactive, and possess excellent Excel skills. This position is key for ensuring quality service in handling customer orders and managing data effectively.