Sales Operations Analyst

Salt; Singapore; On-site; SGD 67,000 - 100,000; Full time

Job summary

Salt is seeking a Sales Ops Analyst for a 6-month contract based in Singapore. You will support CRM data hygiene, account and partner mapping, and records maintenance while coordinating data requests across APAC stakeholders.

The role emphasizes pipeline management, forecast accuracy, and maintaining knowledge resources. Strong Excel, CRM familiarity (Salesforce/Dynamics), and English proficiency are essential to succeed in a fast-paced, regional environment.

Qualifications

• 5+ years in sales operations, sales support, or data analysis.
• Strong Excel skills and data accuracy emphasis.
• Familiarity with CRM tools (Salesforce / Dynamics) and BI tools.
• Excellent written and spoken English; able to work across APAC.
• Organized with ability to manage multiple requests.

Responsibilities

• Perform CRM data hygiene checks and records maintenance.
• Update accounts and partner mappings; triage partner queries.
• Coordinate data, reporting, and requests from APAC Sales Ops.
• Support pipeline management and forecast accuracy via data validation.
• Maintain APAC Sales Ops wiki, docs, calendars, and templates.
• Mine CRM/pipeline data to support QBR, OKR, and planning.
• Conduct ad hoc data analyses for the regional Sales Ops team.

Skills

Advanced Excel

Data analysis

English proficiency

Attention to detail

Time management

Education

Bachelor's degree

Tools

Salesforce

Microsoft Dynamics

Power BI

Tableau

Job description

Salt Talent Search is looking for a Sales Ops Analyst for a 6 months extendable contract role. Success in the role requires operational excellence (Salesforce), strong calculation and ability to navigate numbers (Microsoft Excel).

In this role, you will

• Provide general sales administrative support, including CRM data hygiene checks, account and partner mapping updates, records maintenance, partner query triage, deal registration issue etc
• Triage and coordinate incoming data, reporting, and operational requests from APAC Sales Ops stakeholders
• Support pipeline management and forecast accuracy through data validation, SFDC hygiene checks, stalled deal follow-up, and preparation of Pipeline Review inputs
• Maintain and update the APAC Sales Ops wiki/knowledge base, including process documentation, cadence calendars, contact directories, and templates
• Support QBR, OKR, and planning by mining CRM/pipeline data, and preparing foundational data materials
• Conduct ad hoc / on-demand data analysis for regional Sales Operations team/Sales team
• Perform data quality and hygiene checks on source CRM/pipeline data feeding into APAC dashboards; flag issues to the relevant dashboard owner

Your Expertise:

• 5+ years of experience in sales operations, sales support/administration, business or data analysis, or a related field; Bachelor's degree preferred
• Strong Excel skills required; familiarity with CRM tools (Microsoft Dynamics and/or Salesforce) and BI reporting tools (Power BI, Tableau) preferred
• High proficiency in English (written and oral); able to work across multiple APAC markets and time zones
• Strong attention to detail and accuracy, particularly for data entry and forecast/pipeline submissions
• Well organized and reliable; able to manage multiple concurrent requests from different regional stakeholders
• Able to work independently, exercise discretion with confidential sales data, and prioritize under time-sensitive deadlines (e.g., forecast cutoffs)
• Strong written and verbal communication skills; comfortable coordinating with stakeholders across the region