SALES OPERATION MANAGEMENT COORDINATOR

YAGA SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

YAGA SOLUTIONS PTE. LTD.

is seeking a Sales Operations Management Coordinator to support the sales team by handling administrative and operational tasks, ensuring smooth order workflows, accurate customer data, and timely communications across departments. You will coordinate orders, assist with sales reporting and strategy, and contribute to process improvements while adhering to food safety guidelines and company policies.

Qualifications

• Knowledge of sales processes and order management

Responsibilities

• Receiving, processing, and tracking sales orders, ensuring accuracy and timely delivery.
• Maintaining and updating customer information in CRM systems, handling inquiries and issues.
• Preparing sales reports and presentations for the team.
• Facilitating communication between sales, operations, logistics, and finance.
• Monitoring inventory levels and coordinating with procurement and warehouse teams.
• Analyzing sales data to identify trends and support decision-making.
• Identifying process improvements and contributing to system implementation.
• Assisting with sales strategy development and execution.
• Ensuring compliance with company policies and food safety guidelines.
• Providing general administrative support to the sales team.

Job description

A Sales Operations Management Coordinator in the food industry manages sales-related administrative and operational tasks to support the sales team and ensure smooth sales processes. This role involves coordinating orders, managing customer data, and facilitating communication between sales, operations, and other departments. They also contribute to sales strategy, reporting, and process improvement.

Key Responsibilities:

• Order Management and Processing: Receiving, processing, and tracking sales orders, ensuring accuracy and timely delivery.
• Customer Relationship Management: Maintaining and updating customer information, handling inquiries, and resolving issues.
• Sales Support: Preparing sales reports, presentations, and other documentation for the sales team.
• Communication: Facilitating communication between the sales team, other departments (e.g., logistics, finance), and customers.
• Inventory Management: Monitoring stock levels, coordinating with procurement and warehouse teams, and managing product information.
• Data Analysis: Analyzing sales data to identify trends, track performance, and support decision-making.
• Process Improvement: Identifying areas for improvement in sales processes and contributing to the implementation of new systems or strategies.
• Sales Strategy Support: Assisting with the development and execution of sales strategies.
• Compliance: Ensuring adherence to company policies and procedures, including food safety guidelines.
• General Administration: Performing various administrative tasks to support the sales team.