Sales Coordinator

AIR CHINA LIMITED; Singapore; On-site; SGD 38,000 - 62,000; Full time

Job summary

AIR CHINA LIMITED is seeking an Airlines Sales Coordinator to support the sales team with administrative and logistical tasks in Singapore. You will manage customer databases, prepare proposals, coordinate travel arrangements, and assist with trade shows and events.

The role emphasizes strong organizational and communication skills, with responsibility for CRM data, reporting, and maintaining excellent customer relations with clients and travel agents.

Qualifications

• Strong organizational and detail orientation are essential.
• Excellent communication and interpersonal skills.
• Experience with CRM systems and data management is a plus.

Responsibilities

• Provide sales support by maintaining customer databases and preparing materials.
• Coordinate travel arrangements for sales teams (flights, hotels, transportation).
• Assist in planning and executing sales events such as trade shows and conferences.
• Track leads and opportunities, maintain records in the CRM system, and generate reports.

Skills

Organized

Detail-oriented

Communication skills

Interpersonal skills

CRM management

Tools

CRM system

Job description

The Airlines Sales Coordinator plays a crucial role in supporting the airline's sales efforts. This position requires a highly organized and detail-oriented individual with excellent communication and interpersonal skills. The Sales Coordinator will work closely with the sales team, providing administrative and logistical support to ensure smooth sales operations.

Key Responsibilities:

Sales Support:

• Manage and maintain customer databases, including contact information, sales history, and account information.
• Prepare sales presentations, proposals, and other sales-related materials.
• Coordinate travel arrangements for sales teams, including flights, hotels, and transportation.
• Assist with the planning and execution of sales events, such as trade shows and conferences.
• Track sales leads and opportunities, and maintain accurate records in the CRM system.
• Generate reports on sales performance and other key metrics.

Customer Service:

• Respond to customer inquiries and resolve customer issues in a timely and professional manner.
• Build and maintain strong relationships with customers and travel agents.
• Provide excellent customer service to both internal and external stakeholders.

Administrative Support:

• Handle administrative tasks, such as scheduling appointments, managing calendars, and processing expense reports.
• Ensure compliance with all relevant sales policies and procedures.