Sales & Marketing Executive

BAYSWATER SHIPPING & FORWARDING PTE. LTD.; Singapore; On-site; SGD 42,000 - 68,000; Full time

Job summary

BAYSWATER SHIPPING & FORWARDING PTE. LTD. in Singapore is seeking a proactive Sales & Marketing Support to manage customer inquiries, prepare quotations, and coordinate logistics for marine freight forwarding and related products.

You will liaise with customers, source rates, and help grow the client base while ensuring accurate documentation and timely billing in collaboration with internal teams.

Qualifications

• Proficiency in MS Office to support documentation and communication.
• Strong written and spoken English for effective communication.
• Strong communication and negotiation skills to manage customer relationships.
• Attention to detail and accuracy in work.
• Technical or chemical knowledge related to the marine sector is an added advantage.

Responsibilities

• Respond promptly to sales enquiries to support customer engagement and business growth.
• Liaise with customers to understand and fulfill their shipping and logistics requirements effectively.
• Prepare accurate and competitive quotations to facilitate sales conversions.
• Source and negotiate freight and equipment rates to optimize cost efficiency.
• Identify and develop new business opportunities to expand the client base.
• Coordinate with the Operations Department to ensure smooth execution of shipping jobs.
• Follow up with the Finance Department to ensure timely billing and payment processing.
• Monitor and collate customer feedback to improve service quality.
• Provide administrative support to the Sales & Marketing Department to enhance operational efficiency.

Skills

English communication

Negotiation skills

Attention to detail

Maritime industry knowledge

Customer service orientation

Tools

Microsoft Office

Job description

Company Overview

We are an established freight forwarding company with over 40 years of experience providing marine cargo transportation between Singapore and Batam Island, Indonesia, along with value-added international shipping services.

Job Summary

Support the Sales & Marketing Manager by managing customer enquiries, preparing quotations, coordinating logistics operations, and establishing new business opportunities in marine freight forwarding & other marine industry related products.

Responsibilities

• Respond promptly to sales enquiries to support customer engagement and business growth
• Liaise with customers to understand and fulfill their shipping and logistics requirements effectively
• Prepare accurate and competitive quotations to facilitate sales conversions
• Source and negotiate freight and equipment rates to optimize cost efficiency
• Identify and develop new business opportunities to expand the client base
• Coordinate with the Operations Department to ensure smooth execution of shipping jobs
• Follow up with the Finance Department to ensure timely billing and payment processing
• Monitor and collate customer feedback to improve service quality
• Provide administrative support to the Sales & Marketing Department to enhance operational efficiency

Preferred competencies and qualifications

• Proficiency in Microsoft Office software to support documentation and communication
• Strong written and spoken English skills for effective communication and report writing
• Strong communication and negotiation skills to manage customer relationships and secure favorable terms
• Attention to detail and accuracy in work to maintain high-quality outputs
• Technical or chemical knowledge related to the marine sector is an added advantage