Sales Manager – Based in Singapore

Banyan Tree Ilha Caldeira; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Banyan Tree Ilha Caldeira seeks a hospitality sales professional to grow an active accounts database and build relationships with regional offices and agencies. You will coordinate with hotels, CRM, and events teams to deliver seamless conferences and events.

The role requires 3–7 years in hospitality, strong English, and excellent negotiation and interpersonal skills to close deals and foster lasting partnerships.

Qualifications

• 3–7 years of relevant experience in the hotel or hospitality industry.
• Strong command of English, written and spoken.

Responsibilities

• Grows an active database of accounts with comprehensive profiles in coordination with hotels and CRM teams.
• Develops relationships with Regional Sales Offices and agencies to solicit business opportunities.
• Ensures seamless conferences and events from acquisition to delivery through sales and events teams.
• Conducts familiarization trips and site-inspections proficiently.
• Attends tradeshows and overseas sales trips.

Skills

English proficiency

Communication

Interpersonal skills

Negotiation

Persistence

Education

Hospitality/Business degree

Job description

Responsibilities

• Grows an active database of accounts with comprehensive profiles in coordination with the hotels, sales force, and the BTHR Customer Relationship Management (CRM) team
• Develops working relationships with Regional Sales Offices and General Sales Agencies to solicit business opportunities.
• Ensures seamless conferences and events from acquisition to delivery through the sales force and events teams
• Conducts familiarization trips and site-inspections proficiently.
• Attends tradeshows in related markets and overseas sales trips.
• Directs the coordination of ongoing research of the travel industry local, regional, and international markets to detect market trends and uncertainties, and related information for development of new marketing strategies.
• Understands the dynamics of competing hotels, assigned or otherwise, to optimize positive and reverse negative impacts on our business strategies.
• Understands the total revenue impact of accounts on the hotels for better negotiation and yielding opportunities, and reviews business activities and its results to ensure goals are on pace.
• Reviews selling, convention, and city event calendars to keep abreast of all demand generators. Ensuring that each property under the purview of the incumbent utilizes all necessary demand information when planning strategies.
• Understands the pace of business and implements actions to capitalize on or reverse positive or negative situations respectively.

Requirements

• Experience: 3–7 years of relevant experience in the hotel or hospitality industry.
• Education: College degree or higher in Hospitality Management, Business Administration, or a related field.
• Language Proficiency: Strong command of the English language, both written and spoken.
• Communication Skills: Excellent verbal and written communication abilities.
• Interpersonal Skills: Strong interpersonal skills with the ability to build relationships across all levels.
• Negotiation Skills: Proven ability to negotiate effectively and close deals or agreements.
• Personality Traits: Pleasant personality, professional demeanor, and persistence in achieving goals.