Sales Manager (Art Materials, Retail & E-Commerce)

UMISTRONG PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

UMISTRONG PTE. LTD. is seeking a results-driven Sales Manager to lead growth in art materials across retail, B2B and e-commerce in Singapore.

You will develop sales strategies, forecast targets, manage key accounts, and collaborate with marketing to boost online performance and store presentation. The role demands strong negotiation skills and a proactive, customer-focused mindset.

Qualifications

• Diploma or Degree in Marketing, Business, Sales or other relevant disciplines.
• At least 2-3 years of relevant sales or business development experience.
• Experience in art materials, creative, education, retail or e-commerce industry is advantageous.
• Experience managing or selling through online marketplaces and e-commerce platforms is highly preferred.
• Experience in retail sales and store operations is an advantage.
• Strong communication and negotiation skills are essential.

Responsibilities

• Develop and implement effective sales strategies and sales forecasts to achieve targets.
• Drive sales across retail stores, B2B, online marketplaces and e-commerce platforms.
• Develop and expand sales opportunities within art materials, creative, education and related industries.
• Identify and acquire new corporate clients, schools, institutions, artists, retailers and partners.
• Build and maintain strong relationships with existing customers and key accounts to maximise repeat business.
• Monitor sales performance, analyse data and market trends to identify improvements.
• Plan and organise sales promotions, product launches, exhibitions, workshops and campaigns.
• Work with marketing to improve online sales performance and store presentation.
• Handle customer feedback, enquiries and complaints professionally and follow up.

Skills

Sales

Business development

Customer relationship management

Negotiation

Communication

Education

Diploma or Degree in Marketing, Business, Sales or other relevant disciplines

Job description

Sales Manager (Art Materials, Retail & E-Commerce)

Responsibilities

• Develop and implement effective sales strategies and sales forecasts to achieve company sales targets and business growth.
• Drive sales across multiple channels, including retail stores, B2B customers, online marketplaces and e-commerce platforms .
• Develop and expand sales opportunities within the art materials, creative, education and related industries .
• Identify and acquire new corporate clients, schools, institutions, artists, retailers and business partners.
• Build and maintain strong relationships with existing customers and key accounts to maximise repeat business.
• Monitor sales performance, analyse sales data and market trends, and identify opportunities for improvement.
• Conduct market research and monitor competitors' products, pricing, promotions and business activities.
• Manage and grow sales through online platforms and marketplaces, working closely with the marketing team to improve online sales performance.
• Conduct cold calling, client visits and business development activities to generate new sales opportunities.
• Work closely with retail teams to improve store sales performance, customer experience and product presentation.
• Plan and organise sales promotions, marketing campaigns, product launches, exhibitions, workshops and other business events.
• Handle customers' feedback, enquiries and complaints professionally and ensure timely follow-up.
• Prepare regular sales reports, sales forecasts and business development updates for management.
• Work closely with management and other departments to achieve overall business objectives.
• Any other duties as assigned by the Management.

Requirements

• Diploma or Degree in Marketing, Business, Sales or other relevant disciplines .
• At least 2-3 years of relevant sales or business development experience .
• Experience in the art materials, creative, education, retail or e-commerce industry will be an advantage.
• Experience managing or selling through online marketplaces and e-commerce platforms will be highly preferred.
• Experience in retail sales and store operations will be an advantage.
• Strong sales, business development and customer relationship management skills.
• Good understanding of retail trends, e-commerce and online consumer behaviour.
• Strong communication, interpersonal and negotiation skills.
• Self-driven, resourceful, independent and highly result-oriented.
• Able to work in a fast-paced environment and achieve sales targets.
• Strong team player with a positive working attitude.