Job Description & Requirements
Roles and Responsibilities
1. New Business Development (Hunter Focus)
Proactively identify, target, and acquire new customers for:
- Air freight
- Sea freight
- Multimodal logistics
- Conduct cold calls, cold emails, and in-person prospecting to generate new leads.
- Build and manage a new business sales pipeline from lead generation to deal closure.
2. Sales Activities & Market Penetration
- Understand customer supply chain needs and propose tailored freight forwarding solutions.
- Prepare and follow up on quotations, RFQs, and pricing proposals in coordination with operations and pricing teams.
- Actively penetrate target industries and trade lanes aligned with company strategy.
3. Revenue & Target Achievement
- Achieve monthly and quarterly new business sales targets.
- Focus on acquiring profitable and sustainable customers, not just volume.
- Track sales activities and performance against targets.
4. Customer Engagement & Conversion
- Conduct client meetings, presentations, and negotiations.
- Convert prospects into active customers through strong follow-up and relationship-building.
- Ensure smooth handover of new customers to operations after onboarding.
5. CRM & Sales Reporting
- Maintain accurate records of leads, opportunities, and activities in CRM or sales tracking tools.
Provide regular updates on: Pipeline status Conversion ratios Market feedback
6. Market & Competitor Awareness
- Monitor competitor activities, pricing trends, and market movements.
- Provide feedback to management on customer needs and market opportunities.
Key Performance Indicators (KPIs)
- Number of new customers acquired
- Revenue generated from new business
- Sales pipeline value and conversion rate
- Activity metrics (calls, meetings, proposals)
- Margin quality of new accounts
Skills and Qualifications:
- Diploma or Degree in Logistics, Business, Sales, or related field
- 2–5 years of experience in freight forwarding or B2B sales
- Strong interest in sales and business development
- Comfortable with cold calling and prospecting
- good communication, negotiation, and presentation skills
- Self-motivated, resilient, and target-driven