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Maritec Pte Ltd is seeking a dynamic Sales & Business Development professional to target pharmaceutical, nutraceutical, cosmetics, and related sectors requiring third-party laboratory testing services. You will manage existing customers and identify new opportunities, acting as the primary contact for commercial and service-related matters across the organisation.
You will coordinate quotations, proposals, and Quality/Service Agreements, liaise with Quality and Legal teams, and drive the lab's
This is a sales and business development position focused on identifying, prospecting, and developing new business opportunities within pharmaceutical, nutraceutical, cosmetics, and related sectors requiring third-party laboratory testing services. You will manage and grow relationships with existing customers, act as their main point of contact for commercial and service-related matters, and work collaboratively across the organisation to support the laboratory's growth.
Identify, prospect, and develop new business opportunities within food related sectors requiring third-party laboratory testing services
Manage and grow relationships with existing Ugene Lab customers, acting as their main point of contact for commercial and service-related matters
Prepare and issue accurate quotations, proposals, and Quality/Service Agreements in coordination with the Quality and Technical teams, ensuring alignment with customer specifications and regulatory requirements
Understand customer testing needs (e.g. test parameters, turnaround time, sample handling requirements) and liaise with the laboratory operations team to confirm feasibility and capacity before committing to customer timelines
Coordinate onboarding of new customers, including supporting the review and negotiation of Quality Agreements, NDAs, and related contractual documents with input from Quality and Legal/Compliance as needed
Track and manage the sales pipeline, prepare regular sales forecasts and reports, and monitor progress against individual and lab-level revenue targets
Handle customer inquiries, complaints, and service issues in the first instance, escalating and coordinating with Quality Assurance and Lab Operations for timely resolution
Monitor market trends, competitor activity, and regulatory developments relevant to food and TIC testing services to identify new opportunities and inform pricing/service strategy
Support participation in trade shows, industry events, and marketing initiatives to promote Ugene Lab's testing capabilities
Conduct regular customer visits, technical-commercial presentations, and business reviews to strengthen customer relationships and identify and develop new opportunities
Diploma or Bachelor's degree in Life Sciences, Chemistry, Biotechnology, Business, or a related field
3+ years of sales or business development experience
Proven track record of meeting or exceeding sales targets
Strong interpersonal and relationship-building skills, with the ability to engage confidently with technical and non-technical stakeholders
Good commercial acumen and consultative selling approach
Strong organizational skills with the ability to manage multiple customer accounts and priorities simultaneously
Self-motivated, results-driven, and comfortable working both independently and cross-functionally with Quality, Operations, and Lab Management teams
High attention to detail, particularly given the regulated nature of testing services
Excellent verbal, written, and presentation skills