Sales Executive

ACME Employment Agency; Singapore; On-site; SGD 36,000 - 66,000; Full time

Job summary

ACME Employment Agency in Singapore seeks a motivated Sales Executive to develop new business opportunities and grow the cleaning services portfolio. You will identify potential clients, conduct site visits, prepare quotations and proposals, negotiate contracts and maintain strong client relationships.

The role involves building a sales pipeline, presenting service packages, and closing contracts to meet targets in a dynamic facilities management environment.

Qualifications

• Diploma or relevant qualification in Sales, Marketing or related field.
• 1-3 years of sales or business development experience.
• B2B sales experience is an advantage.
• Strong communication, presentation and negotiation skills.
• Ability to conduct site visits and prepare quotations.
• Good organisational and follow-up skills.

Responsibilities

• Identify and develop new business opportunities for cleaning services.
• Source potential clients through cold calling, referrals, networking, online platforms and other channels.
• Target commercial offices, retail outlets, condominiums, schools, industrial premises, restaurants, warehouses and other suitable clients.
• Build and maintain a strong sales pipeline.
• Follow up consistently with prospective clients.
• Arrange meetings with prospective and existing clients.
• Conduct site visits to understand cleaning requirements and operational conditions.
• Assess manpower, equipment, cleaning frequency and service requirements.
• Identify opportunities to provide additional or customised cleaning solutions.
• Prepare professional quotations, proposals and service packages.
• Work with the operations team to determine suitable manpower and service requirements.
• Calculate pricing while considering labour, equipment, materials and operational costs.
• Present proposals and explain service scope clearly to clients.
• Negotiate pricing, service scope and contract terms with clients.
• Follow up on quotations and proposals.
• Address client concerns and objections.
• Close new cleaning service contracts and achieve assigned sales targets.
• Ensure proper handover of newly secured contracts to the operations team.
• Maintain strong relationships with existing clients.
• Follow up regularly to ensure customer satisfaction.
• Handle service-related feedback and coordinate with operations for resolution.
• Identify opportunities for contract renewal, expansion and additional services.
• Develop long-term relationships that generate repeat and referral business.
• Monitor cleaning industry trends and competitor pricing.
• Identify new market segments and potential customers.
• Provide feedback to management regarding market conditions and customer requirements.
• Recommend new services or sales strategies where appropriate.
• Maintain accurate records of leads, prospects, quotations and sales activities.
• Provide regular sales pipeline and performance reports.
• Monitor progress against monthly and annual sales targets.
• Keep proper records of client meetings, proposals and follow-ups.

Skills

Sales

Lead generation

Negotiation

Communication

Presentation

CRM

Site visits

B2B sales

Education

Diploma in Sales/Marketing or related

Tools

CRM software

Job description

We are looking for a motivated and results-driven Sales Executive to develop new business opportunities and grow the company's cleaning services portfolio.

The Sales Executive will be responsible for identifying potential clients, generating leads, conducting site visits, preparing quotations and proposals, negotiating contracts and maintaining strong client relationships.

Key Responsibilities

1. Business Development & Lead Generation

• Identify and develop new business opportunities for cleaning services.
• Source potential clients through cold calling, referrals, networking, online platforms and other channels.
• Target commercial offices, retail outlets, condominiums, schools, industrial premises, restaurants, warehouses and other suitable clients.
• Build and maintain a strong sales pipeline.
• Follow up consistently with prospective clients.

2. Client Meetings & Site Visits

• Arrange meetings with prospective and existing clients.
• Conduct site visits to understand cleaning requirements and operational conditions.
• Assess manpower, equipment, cleaning frequency and service requirements.
• Identify opportunities to provide additional or customised cleaning solutions.

3. Sales Proposals & Quotations

• Prepare professional quotations, proposals and service packages.
• Work with the operations team to determine suitable manpower and service requirements.
• Calculate pricing while considering labour, equipment, materials and operational costs.
• Present proposals and explain service scope clearly to clients.

4. Sales Negotiation & Closing

• Negotiate pricing, service scope and contract terms with clients.
• Follow up on quotations and proposals.
• Address client concerns and objections.
• Close new cleaning service contracts and achieve assigned sales targets.
• Ensure proper handover of newly secured contracts to the operations team.

5. Client Relationship Management

• Maintain strong relationships with existing clients.
• Follow up regularly to ensure customer satisfaction.
• Handle service-related feedback and coordinate with operations for resolution.
• Identify opportunities for contract renewal, expansion and additional services.
• Develop long-term relationships that generate repeat and referral business.

6. Market & Competitor Analysis

• Monitor cleaning industry trends and competitor pricing.
• Identify new market segments and potential customers.
• Provide feedback to management regarding market conditions and customer requirements.
• Recommend new services or sales strategies where appropriate.

7. Sales Reporting

• Maintain accurate records of leads, prospects, quotations and sales activities.
• Provide regular sales pipeline and performance reports.
• Monitor progress against monthly and annual sales targets.
• Keep proper records of client meetings, proposals and follow-ups.

Requirements

• Diploma or relevant qualification in Sales, Business, Marketing or related field preferred.
• 1-3 years of sales or business development experience, preferably in cleaning, facilities management, manpower or service industries.
• B2B sales experience is an advantage.
• Strong communication, presentation and negotiation skills.
• Good customer relationship management skills.
• Results-oriented and comfortable working with sales targets.
• Able to conduct site visits and prepare quotations.
• Good organisational and follow-up skills.
• Able to work independently and as part of a team.
• Possess a valid Singapore driving licence is an advantage.