Sales Executive

CLOUDSQUIRE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology company in Singapore is seeking a motivated Sales Manager to support the commercial efforts of their AI-powered platform. Responsibilities include client onboarding, preparing sales documents, and maintaining accurate sales records. The ideal candidate will ensure customer satisfaction and facilitate user engagement with the product. This position is crucial in a fast-paced environment focused on voice technologies and cybersecurity.

Responsibilities

• Assist in preparing and issuing sales quotations, processing orders, and ensuring all documentation is accurate and complete.
• Maintain internal records and systems for tracking sales activities, client interactions, and order statuses.
• Coordinate with the Commercial Director to support sales workflows.
• Prepare materials such as sales presentations, brochures, proposal documents, and demo kits for client engagements.
• Support the Commercial Director in generating reports, compiling performance dashboards, and maintaining up-to-date CRM data.
• Assist in client-facing activities, including explaining product features, responding to basic inquiries, and guiding new users through onboarding steps.
• Provide post-onboarding follow-up support to ensure customer satisfaction and adoption.
• Help organize internal sales meetings and external customer visits or presentations.

Job description

Overview

This role reports to the Commercial Director of the company. We are seeking a motivated and detail-oriented Sales Manager to join our team as an attachment trainee, supporting the commercial efforts of HearBack, an AI-powered platform focused on voice technologies, cybersecurity, and real-time feedback solutions. The candidate will contribute to sales operations, client onboarding, and product support within a fast-paced technology company, ensuring that sales documentation and processes are organized, accurate, and efficient. They will assist in client engagement by preparing materials and guiding users through onboarding to adopt the platform effectively.

Responsibilities

• Assist in preparing and issuing sales quotations, processing orders, and ensuring all documentation is accurate and complete.
• Maintain internal records and systems for tracking sales activities, client interactions, and order statuses.
• Coordinate with the Commercial Director to support sales workflows.
• Prepare materials such as sales presentations, brochures, proposal documents, and demo kits for client engagements.
• Support the Commercial Director in generating reports, compiling performance dashboards, and maintaining up-to-date CRM data.
• Assist in client-facing activities, including explaining product features, responding to basic inquiries, and guiding new users through onboarding steps.
• Provide post-onboarding follow-up support to ensure customer satisfaction and adoption.
• Help organize internal sales meetings and external customer visits or presentations.