Sales Executive

EPICSOFT ASIA PTE. LTD.; Serangoon Garden Circus; On-site; SGD 36,000 - 48,000; Full time

Job summary

A technology company located in Singapore is seeking a Sales Executive to manage the end-to-end sales process, including customer interactions and driving business growth. The ideal candidate has experience in sales or customer service, strong communication skills, and a passion for gaming or lifestyle products. This role involves preparing sales documentation, analyzing sales data, and collaborating with internal teams for successful order fulfillment.

Qualifications

• 1–3 years of sales or customer service experience.
• Proficient in MS Office and Google Workspace.
• Attention to detail and strong organizational skills.

Responsibilities

• Manage end-to-end sales process from order to payment.
• Prepare sales documentation and ensure system updates.
• Conduct weekly inventory reviews.

Skills

Excellent communication

Organizational skills

Customer service orientation

Analytical skills

Education

Diploma/Degree in Business or Marketing

Tools

MS Office

Google Workspace

CRM

Job description

Overview

As a Sales Executive, you will be at the frontline of our sales operations — managing customer interactions, driving order fulfilment, and supporting business growth through accurate reporting and insights.

Responsibilities

• Manage end-to-end sales process, from order placement through to delivery and payment, with accurate system updates.
• Prepare sales documentation including quotations, invoices, and reports.
• Ensure systems are updated promptly with accurate sales information.
• Manage customer communications via email and WhatsApp, ensuring prompt and professional responses.
• Deliver excellent customer service by providing product knowledge and solutions.
• Compile and analyze sales data, preparing regular reports for the sales department.
• Monitor competitor activity, customer behavior, and market trends to provide actionable insights.
• Conduct weekly review of inventories and propose follow up actions to the team.
• Collaborate with internal teams such as logistics, marketing and finance to ensure smooth and timely order fulfilment.
• Support group-wide sales initiatives and campaigns.
• Support any other assignments given.

What We’re Looking For

• Diploma/Degree in Business, Marketing, or related field.
• 1–3 years of sales, account coordination, or customer service experience.
• Excellent communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Proficient in MS Office/Google Workspace; CRM knowledge is an advantage.
• Proactive, customer-focused, and results-driven.
• Passion for gaming, entertainment, or lifestyle products is a plus.